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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Wireless Problem


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Ham4592

 
Member Since: Feb 01, 2014
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Iím have my MacBook Airv(OS X 10.9.2 connecting to the Internet via my wireless network which is operated through AirPort Express (5th Generation) 802.11n.)router. Iím trying to get my HP with Windows 7and a 2.40GHz Intel Core i3-370M processor and 802.11 b/g/n Wireless to connect to my wireless network but it says it cannot. The diagnostic program cannot resolve it either. The HP does connect to my neighbors unsecured network and I didnít have any trouble with my old router/network. I installed Airport Utility on the HP but that didnít solve the problem either. Does anybody have any solutions?
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BetaVirus

 
Member Since: Sep 18, 2011
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Mac Specs: 15" rMBP, MBA 13", iPhone 5S, iPad4, iPad Mini Retnia, WHS 2011

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Add your HP's MAC Address to list on your router. Also check to see if router firfewall is blocking new connections.
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chscag

 
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What method of encryption are you using?
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Ham4592

 
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WPA2 Personal for the network & AVG on the HP computer. The crazy thing is that I decided to set up a secured guest network and the Windows 7 connected to that but I still can't connect to the other one.
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Ham4592

 
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Thanks for your reply. I'm new to Apple and Airport Express and as a result do not know how to comply with either of your suggestions.
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BetaVirus

 
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I don't think that AVG is blocking you but it is worth a try to disable it while trying to connect with your HP. Since you are able to connect to the guest network that eliminates it being a problem with the AirPort Express.
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