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  1. #1


    Member Since
    Apr 15, 2011
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    time machine backup fail
    A while back Time Machine failed to back up and gave me an error message suggesting I use disk utility to repair the external hard drive. I tried that and it said the drive didn't seem to need repair. The next thing I figured was that the external hard drive had gone bad. It's three years old. I bought a new one and I'm still getting the same error message. I did some digging around on here, downloaded the Time Machine Buddy widget (I think that's what it was called) to log errors. Below is what I'm getting. In between the two pieces is a long list of picture names. I can't find anything that tells me what an error 11 is or what to do about it. I don't know what to do at this point. I haven't made a backup in a couple months now as I just haven't had time to mess with it. But if I happen to crash and lose some of what I have on here now, I'll be in heap big sheep dip. Help? How do I get this going again? And thanks in advance.

    I think all this started when I moved a bunch of pictures from one folder to another, if that's any clue.


    Starting standard backup
    Backing up to: /Volumes/My Passport/Backups.backupdb
    Event store UUIDs don't match for volume: HD 10-19-2010
    Node requires deep traversal:/ reason:must scan subdirs|new event db|
    No pre-backup thinning needed: 31.24 GB requested (including padding), 229.63 GB available

    Copied 46154 files (1.1 GB) from volume HD 10-19-2010.
    Copy stage failed with error:11
    Backup failed with error: 11

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
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    Nambucca Heads Australia
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    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Good luck however personally prefer to clone to the external rather than use TM. CarbonCopyCleaner will clone all to drive, including Recovery partition. SuperDuper does not clone recovery but this is no problem if OS X.7/8 is copied to a USB thumb drive before running the Installer.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
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    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Have you run Repair Disk Permissions on the internal drive?

  4. #4


    Member Since
    Apr 15, 2011
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    I'll try that right now. Estimated time is about an hour and I'm seeing a lot of differing permissions already. I'll let you know the outcome.

  5. #5

    chscag's Avatar
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    Jan 23, 2008
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    I don't believe repair permissions is going to work. It appears the backup image is (are) corrupt. I would do one of two things: Follow Harry's advice above or wipe the external drive clean and start Time Machine over again. Personally, I keep two backups: One using Carbon Copy Cloner as primary, and the second being Time Machine.

  6. #6


    Member Since
    Apr 15, 2011
    Posts
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    I had tried a brand new and freshly formatted hard drive and I got the same error.

  7. #7

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    48,810
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Now that I'm looking a bit more closely at the error it appears it's not with the external drive but with your internal hard drive. Repairing permissions may in fact be what is needed; member osxx may be right. Let us know how that went.

  8. #8


    Member Since
    Apr 15, 2011
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    It's done. It didn't take an hour. There was a long list of permissions repaired. I've rebooted on the internal hard drive now and have started a TM backup. We'll see if it finishes this time.

  9. #9


    Member Since
    Apr 15, 2011
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    No luck. It has failed again with the same error. Rats. Now what?

  10. #10


    Member Since
    Apr 15, 2011
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    I'm repairing disk permissions on the internal hard drive again and it's finding a whole lot more of them. Could the internal hard drive be so messed up that I should replace it?

  11. #11

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Let's not try to repair permissions again. Most of those so called errors don't really mean anything anyway. However, I did find something interesting in the Apple Community Forums. Take a look at this discussion and try what he did to solve the problem as it sounds familiar to what you said in your first post. Discussion LINK

  12. #12


    Member Since
    Apr 15, 2011
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    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    Wow, thanks for digging that up. I'll exclude the folder where those pictures are that are causing the problem and see what happens. There are some 22 GB of pictures there.

  13. #13

    osxx's Avatar
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    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Do you have iPhoto installed?

  14. #14


    Member Since
    Apr 15, 2011
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    Specs:
    Sept. '07 white 13" MacBook 8,2 - 10.7.5
    That did it. It finally got through a backup and just now finished. It's the first one in three months. I didn't realize it had been that long. I'm glad that's going again.

    I have iPhoto. I don't use it for much.

    Now how do I get this folder of pictures to back up again? It has several subfolders in it. Maybe I'll try allowing one subfolder at a time and see what happens. Or with a folder of 22 GB, would I be best to off-load that onto something else and leave it there? Say, a partition on the external hard drive or something similar?

  15. #15

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    48,810
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Now how do I get this folder of pictures to back up again? It has several subfolders in it. Maybe I'll try allowing one subfolder at a time and see what happens. Or with a folder of 22 GB, would I be best to off-load that onto something else and leave it there? Say, a partition on the external hard drive or something similar?
    I think the idea of off loading those photos on to a separate hard drive or perhaps a flash drive is probably a good idea. I'm sure you would hate to lose that many photos (which are probably not replaceable) in the event of a disaster.

    An even more elegant solution would be to buy a Blue Ray burner and disks and burn those photos to Blue Ray. Albeit a bit expensive....

    Anyway, I'm glad to hear your Time Machine is working again!

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