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  1. #1


    Member Since
    Dec 16, 2012
    Posts
    18
    HP 6500 officejet wireless
    I have a macbook air (lion) and a mac desktop (snow leopard), which both printed wirelessly from my HP officejet 6500 wireless. After about 6 months of wireless printing, I could no longer print wirelessly. I now have to connect printer to computers using usb. I have tried re-installing numerous times. HP even tried to fix the "problem" to no avail. I am wondering if upgrading to mountain lion would fix this issue. Has anyone heard of this problem?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,001
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Upgrading your version of OS X to Mountain Lion is not likely going to solve the problem with your HP printer. If it was printing OK for 6 months and then after will no longer print wireless, what changed? Did you make any changes to your network, router, etc? Something had to cause it to stop printing wireless. My experience with wireless printers when they quit working wireless, has been that something has changed in the network. Of course if the printer is defective, that's another matter.

  3. #3

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    You need to assign a wireless printer a static IP address linked to the printers MAC address to make sure it doesn't fall off the network

    Your router can do that
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  4. #4

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,474
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    I have a Canon wireless printer that routinely drops off the network and I have to reset it to get it back onto the network with a new IP address each time but I can always print to it from my iMac and my wife's Windows laptop.

    Can you see the printer in Print & Scan in System Preferences and talk to it or does that time out?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  5. #5


    Member Since
    Dec 16, 2012
    Posts
    18
    HP printer problems
    Thanks for the suggestions!!

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