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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

printer drivers for Mountain Lion


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kjhart0133

 
Member Since: Dec 07, 2011
Posts: 23
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Hello,

I have an HP Photosmart C3180 Inkjet printer that I want to use with my Mac Mini running Mountain Lion OSX 10.8.2. This printer has never been connected to this Mac Mini so there are no previous drivers on the computer.

I connect the printer to the USB port, go to System Preferences > Print & Scan > Hit the + button and select the HP 3180 and hit Add. The Mac then goes to "Finding Software" for a few seconds and returns a Pop-up saying:

"Can't install the software for the HP Photosmart
C3100 series because it is not currently available
from the Software Update server."


It has been "unavailable" for a couple of days now so I don't think it's because the server is down.

I then went to HP to try and download the driver and got this message:

"With the release of OS X 10.8 Mountain Lion, HP is providing updated print drivers and
software for your printer. These updates are available through Apple Software Update .
You do not need to download a driver from HP to use your printer with Mountain Lion."


So now I'm stuck: HP tells me to go to Apple, and Apple is telling me the driver is unavailable. Is there any way to get the driver for my printer? Any suggestions?

Thanks,

Kevin H.

P.S. I attached a couple of screen shots below.
Attached Images
File Type: png Screen Shot 2013-02-15 at 7.09.03 AM.png (133.8 KB, 25 views)
File Type: png Screen Shot 2013-02-15 at 7.30.10 AM.png (120.4 KB, 25 views)
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pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
Posts: 1,739
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Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Mavericks 10.9.4

pendlewitch is offline
Hello there,

Go here HP Printer Drivers v.2.13 for OS X and see if that helps.

Cheers,
Liam

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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kjhart0133

 
Member Since: Dec 07, 2011
Posts: 23
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Liam,

Thanks for the pointer to the driver. I downloaded it and successfully installed it. My problem now is how do I add the printer using this downloaded software. When I go to System Preferences > Print & Scan > Add Printer, it still tries to go to the outside Server and I get the same error message: not available. I'll continue hacking around with it, but if you have any more tips, I'd appreciate it.

Thanks,

Kevin H.
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pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
Posts: 1,739
pendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of light
Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Mavericks 10.9.4

pendlewitch is offline
Hello Kevin,

Maybe it's stuck in some sort of log in loop. Quit all your apps and run 'Repair Disk Permissions' on your HD in Disk Utility and try again. If not do a restart.

Cheers,
Liam

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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kjhart0133

 
Member Since: Dec 07, 2011
Posts: 23
kjhart0133 is on a distinguished road

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Liam,

That did it! I'm now able to print to the printer and scan from it.

Thanks a million.

Kevin H.
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pendlewitch

 
Member Since: Sep 10, 2011
Location: Nelson,UK
Posts: 1,739
pendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of lightpendlewitch is a glorious beacon of light
Mac Specs: iMac 27" Mid 2010, 3.2GHz Intel Core i3,4GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Mavericks 10.9.4

pendlewitch is offline
Hey Kevin,

That's great news. Thanks for letting me know and happy printing!!

Liam

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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