New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Canon Navigator for Canon MP560 stopped working


Post Reply New Thread Subscribe

 
Thread Tools
radiomother

 
Member Since: Dec 17, 2009
Location: Canada
Posts: 15
radiomother is on a distinguished road
Mac Specs: iMac, iPod, iPad, and Mac user at work and home

radiomother is offline
I can no longer open the Canon Navigator software for my scanner/printer, a Canon MP 560. I tried downloading new driver and software but that wouldn't work either.

Apple gave me a new drive for my iMac but with Time Machine, all my other programs have worked well. I upgraded to Mountain Lion, but again, no problem with anything else.

Does anyone have any suggestions?

Thanks,
radiomother
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,387
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
Canon printer software is a real pain whenever you either change hardware or in the case of wireless, routers. Uninstall the Canon software and reinstall. That's the only way you're probably going to get the Navigator working again. I have had to do that twice.
QUOTE Thanks
radiomother

 
Member Since: Dec 17, 2009
Location: Canada
Posts: 15
radiomother is on a distinguished road
Mac Specs: iMac, iPod, iPad, and Mac user at work and home

radiomother is offline
Can I use updated downloaded drivers? My original disc is definitely a few years old but it did the trick before.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,387
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
Yes, as a matter of fact it's recommended that you use updated drivers and Canon software.
QUOTE Thanks
radiomother

 
Member Since: Dec 17, 2009
Location: Canada
Posts: 15
radiomother is on a distinguished road
Mac Specs: iMac, iPod, iPad, and Mac user at work and home

radiomother is offline
By uninstall do I just trash the software? If I can't open it, I can't do a proper uninstall, can I?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,387
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
You can go ahead and Trash the software but I believe Canon also provides an uninstaller. It's been awhile since I've had to go through all that so my memory may be a bit short about the uninstaller. Also, you may just be able to overwrite the current Canon software which you now have with the newer versions.
QUOTE Thanks

Post Reply New Thread Subscribe


« Airport Express is better used as main router or extender? | External HD not showing up on AirPort Extreme »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Imac's Sound and Mic stopped working! aaronrobb Apple Desktops 8 05-03-2010 06:09 PM
gunzip and archive utility stopped working alinkrav Apple Notebooks 0 04-26-2010 12:01 PM
Wireless has just... stopped working. Jonik Internet, Networking, and Wireless 0 04-09-2010 03:04 PM
iPhone Equalizer stopped working?? keidalgrim iPhone Hardware and Accessories 1 03-11-2010 04:36 PM
Messenger For Mac 8 Beta - Webcam suddenly stopped working :( Help stevenf99 OS X - Apps and Games 3 03-03-2010 09:27 PM

All times are GMT -4. The time now is 06:55 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?