New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Hue Webcam for Mac (snapshot doesn't work)


Post Reply New Thread Subscribe

 
Thread Tools
Tommy Taliesin

 
Member Since: Dec 01, 2012
Posts: 1
Tommy Taliesin is on a distinguished road

Tommy Taliesin is offline
Hello all,

I recently purchased a Hue HD webcam compatible
with OS 10.4 and higher. I've installed the drivers
and the Webcam Monitor works, but the snapshot button
doesn't work.

According to the Hue website, the snapshot function
should automatically open when you click the button
on the back of the cam. But it doesn't.

I've looked at their 'troubleshooting' guide but
it only mentions the snapshot function under
the Windows section.

Trouble-Shooting Guide

So I'm wondering if 1) the snapshot function doesn't work
on Macs, or 2) i'm doing something wrong because of my
ignorance regarding these matters. Perhaps there's
some software I've failed to install etc.

If anyone could help me with this, it would be much appreciated.

Much thanks in advance.



Best Wishes


Tommy T.
QUOTE Thanks
Hue

 
Member Since: Dec 06, 2012
Posts: 1
Hue is on a distinguished road

Hue is offline
Hi Tommy

Since Hue is plug and play, it doesn't install any hardware drivers for your Mac so the snapshot button won't work. All installing the software does is give you access to the recording/diagnostic tool, though you can use something else like QuickTime if you prefer. Some users prefer to take snapshots with a keystroke and your standard OS X shortcuts will work for that (i.e. Apple - Find Out How - Mac Basics ). The third option described on Apple's page is the cleanest if you want to take lot of pictures, or you can just use Photo Booth which works with the camera.

It's different for Windows as there are some optional drivers that can be installed, but we found these caused a lot of problems on OS X since there have been so many major changes in each new version, so we use the plug and play method now.

I hope that helped - you're not doing anything wrong!
QUOTE Thanks

Post Reply New Thread Subscribe


« Not reading external HD | Any quality illuminated keyboards out there? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Want to use a webcam on msn messenger... virtual pc? bellastrada OS X - Apps and Games 28 11-03-2008 10:00 AM
Why won't my animated gifs work on Macs? Kalitechnis Web Design and Hosting 21 05-07-2008 09:18 AM
Assistance in getting Logitech Webcam to work NJRonbo Other Hardware and Peripherals 13 03-22-2007 04:52 AM
So...what webcam actually does work with Mac Pro and the newest OS X? NJRonbo Other Hardware and Peripherals 10 02-10-2007 08:18 PM
How do I make this unknown webcam work with OS X on macbook? Anil_robo Other Hardware and Peripherals 1 12-04-2006 07:37 PM

All times are GMT -4. The time now is 06:02 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?