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  1. #1

    JS29's Avatar
    Member Since
    Sep 26, 2012
    Location
    Ohio, USA
    Posts
    2
    Specs:
    2 iMacs, MacBook Pro, iPad, 2 iPhones, a bunch of iPods
    AirPort printer issue, only 1 job then unavailable
    I am having a strange problem with my printer and I need some expert advice.

    Here is my set-up in basic terms. I have a wireless DSL router that is connect via ethernet cable to iMac(a), also connected via ethernet to that router is an AirPort Extreme, with a USB Printer connected to that (AirPort). In addition, I have another iMac(b), and a MacBook Pro connected to my DSL router wirelessly. Printer is a HP PhotoSmart 3180.

    iMac(a) is an older iMac running SnowLeopard
    iMac(b) is a newer iMac running Mountain Lion
    MacBook Pro is a couple of years old and I just upgraded it to Mountain Lion

    I believe all OS's and drivers are up to date.

    Now the fun comes that I can print usually only 1 job to the printer (after turning it off and on) from say the MacBook Pro, then the printer can't be found until, I turn the printer on and off again. This seems to also be true of my iMac(b). Again, I have to turn the printer off and on for the printer to be found and actually print, not the router or the AirPort. The AirPort remains visible in the wireless network list.

    Any ideas? Thanks in advance.

  2. #2

    techo91's Avatar
    Member Since
    Dec 09, 2009
    Location
    Spain
    Posts
    59
    Specs:
    MacBook Pro 17'' late 2010, core i7 2.66, 4 Gb ram
    Hi, please take a look at this page Gutenprint for Mac OS X

    Your problem are the drivers. Apple drivers for HP are not fully functional for some models. Install guterprint drivers and choose their drivers for your printer in settings app. Then just in case reboot the machine and do a test printing with at least 2-3 pages
    Tell the result.

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,498
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    The issue is that all the newer printers go to sleep automatically after, typically, 30 minutes of inactivity. You can thank the conservationists. Then, some of them refuse to wake up when sent a print job depending on what app is sending the print job. I've not found a way to overcome this issue.

    I have printers at work that do this with Windows machines - so not really anything to do with Macs in particular - and it is quite annoying. Our $5,000 copier, most of us have gotten into the habit of pushing a button on it every time we walk by so that it's ready to go when we are. If you're sitting next to the printer, press a button on it to wake it prior to sending your print job - best I can suggest.

    If the Gutenprint drivers work to fix it with yours, post back and let us know.

    edit: and if your issue is immediately after the first print job it can't be found - the above would not be related to your issue.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4

    JS29's Avatar
    Member Since
    Sep 26, 2012
    Location
    Ohio, USA
    Posts
    2
    Specs:
    2 iMacs, MacBook Pro, iPad, 2 iPhones, a bunch of iPods
    Quote Originally Posted by techo91 View Post
    Hi, please take a look at this page Gutenprint for Mac OS X

    Your problem are the drivers. Apple drivers for HP are not fully functional for some models. Install guterprint drivers and choose their drivers for your printer in settings app. Then just in case reboot the machine and do a test printing with at least 2-3 pages
    Tell the result.
    That (GutenPrint Drivers) seems to have done the trick on my desktops and laptop.

    Muchas gracias!

  5. #5

    techo91's Avatar
    Member Since
    Dec 09, 2009
    Location
    Spain
    Posts
    59
    Specs:
    MacBook Pro 17'' late 2010, core i7 2.66, 4 Gb ram
    You're welcome.

  6. #6

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,498
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Going to have to check Gutenprint next time I run into the issue on my Win machines at the office - I forget now which apps I ran into that won't wake our copier.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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