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  1. #1

    bigrat446's Avatar
    Member Since
    Jul 06, 2012
    Posts
    8
    Specs:
    macbook mid 2007 c2d 2.16 4gb ddr2 250 gb hdd osx lion
    what is up with apple
    i gave my mac to the apple store and they snt it out to memphis for a logic board replacement
    they had my mac for 1 week now in memphis
    and the status has been stuck at product return pending for the last day and i want to know what the issue is and whats wrong

    Step 1 Request

    September 4, 2012: Product received by repair center

    Step 2 Service

    September 5, 2012: Repair completed

    Step 3 Return

    September 5, 2012: Product return pending

    Store Address:
    Apple Store Old Orchard
    109 Old Orchard Center, Suite D109
    Skokie,Illinois ,60077
    United States

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,184
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    Why on earth ask here? This site has no connection to Apple.

    Ask Apple.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    33,286
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by bigrat446 View Post
    i gave my mac to the apple store and they snt it out to memphis for a logic board replacement they had my mac for 1 week now in memphis...
    In that "1 week" timeframe…are you including the previous weekend + the Labor Day holiday on Monday?

    Many folks that work a Monday-Friday schedule…usually don't like working on weekends & holiday's. And many business's specify "business days"…which ONLY means they only operate Monday- Friday (not sure if Apple Repair centers work this way).

    So if this computer was taken to an Apple Store Last Friday or so…maybe the Apple Repair Center didn't actually receive the computer until September 4th (Tuesday)…just like the tracking info you posted said.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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