Thread: what is up with apple
09-06-2012, 06:08 PM #1what is up with apple
i gave my mac to the apple store and they snt it out to memphis for a logic board replacement
they had my mac for 1 week now in memphis
and the status has been stuck at product return pending for the last day and i want to know what the issue is and whats wrong
Step 1 Request
September 4, 2012: Product received by repair center
Step 2 Service
September 5, 2012: Repair completed
Step 3 Return
September 5, 2012: Product return pending
Apple Store Old Orchard
109 Old Orchard Center, Suite D109
09-06-2012, 06:21 PM #2
- Member Since
- Nov 28, 2007
- Nambucca Heads Australia
- iMac i5 2.7GHz, 16GB memory, OS 10.11.1.
Why on earth ask here? This site has no connection to Apple.
Ask Apple.Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
09-06-2012, 06:25 PM #3
Many folks that work a Monday-Friday schedule…usually don't like working on weekends & holiday's. And many business's specify "business days"…which ONLY means they only operate Monday- Friday (not sure if Apple Repair centers work this way).
So if this computer was taken to an Apple Store Last Friday or so…maybe the Apple Repair Center didn't actually receive the computer until September 4th (Tuesday)…just like the tracking info you posted said.
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