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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

How do I get the McAfee usb-hdn2-320GBF to work on my mac


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Yetitrician

 
Member Since: Aug 06, 2012
Posts: 14
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I have a new MacBook Pro with OSX 10.8 and I have a encrypted usb drive non-bio.

the hd starts and is viewable but when i enter my password i get this error


Error: SSD_RET_IO_ERROR
File Name: /Users/buildgates-head/builds/autobuild/MAC_ACCESS/SSD/mac/ssdsdk/macdriver.cpp
File Date: 12:09:59 Nov 30 2010
File Line Number: 295
Call Stack:

MacDriver::sendCommand
MXPG2_RawDeviceCom::send
MXPG2_RawDeviceCom::SendRequest
DeviceChannel::transact
FilterChannel::transact
SecureChannelClient::transact
MXPG2_DeviceManagement::directComm
DeviceManagement::execCommand
MXPG2_UserPassword::Authenticate
SSD_AuthenticateInternal
unlockWithPwd
authenticate
authenticate



Is there a fix or workaround for this or do i have to still use my PC do be productive!?

This is my first apple product and i would like it to be a good experience, like all things i am sure it has its short comings.


thanks
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cwa107

 
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It would appear as though the drive is encrypted with McAfee's own proprietary encryption firmware/software. Your PC likely has a special driver that is designed to allow this access, or the driver is automatically loaded the first time you connect it to a machine. Or (heaven help you) it's a corporate drive and works in tandem with McAfee's craptastic DLP and EPO solutions. Perhaps this post on McAfee's own forums may help you to find a cipher of some sort to decrypt the drive:

https://community.mcafee.com/thread/47694

Assuming the drive is not locked by a hardware mechanism, you may want to consider other software-based options.

TrueCrypt or Mac OS X's own encrypted DMG format may prove more flexible.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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Yetitrician

 
Member Since: Aug 06, 2012
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Quote:
Originally Posted by cwa107 View Post
It would appear as though the drive is encrypted with McAfee's own proprietary encryption firmware/software. Your PC likely has a special driver that is designed to allow this access, or the driver is automatically loaded the first time you connect it to a machine. Or (heaven help you) it's a corporate drive and works in tandem with McAfee's craptastic DLP and EPO solutions. Perhaps this post on McAfee's own forums may help you to find a cipher of some sort to decrypt the drive:

https://community.mcafee.com/thread/47694

Assuming the drive is not locked by a hardware mechanism, you may want to consider other software-based options.

TrueCrypt or Mac OS X's own encrypted DMG format may prove more flexible.
Unfortunately, this was a work provided device the HD that is so i am limited on what i can do with it, which is pretty much everything, I don't even have admin access.
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