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  1. #1


    Member Since
    Jul 22, 2012
    Posts
    2
    Question printer not installing
    Hi I would appreciate all suggestions/ideas...just bought a new printer. i have set it up exactly as instructions. Its connected to my Imac by usb cable..message on screen said printer is not installed. Have downloaded latest drivers and tried a new usb cable...Have tried reinstalling everything but printers till doesn"t show as option on printers in Sys Prefs.

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Can you give us some specifics about your Mac and the printer?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3


    Member Since
    Jul 22, 2012
    Posts
    2
    Quote Originally Posted by cwa107 View Post
    Can you give us some specifics about your Mac and the printer?
    Hi yes its a Canon Pixma 4950 inkjet printer...usb connection only
    I have a 27" I mac running OS Lion...never ever had a problem installing anything before. got a Kodak printer too which installed like a dream

  4. #4

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    It seems odd to me that it wouldn't automatically pop up in Print & Fax, assuming that the USB cable is good, the drivers are installed (not just downloaded, but you've actually gone through the installation wizard) and the printer is turned on.

    My bet would be that you have a defective printer. Have you tried calling Canon's technical support?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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