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pjryan3 01-02-2012 02:41 AM

Help with my Kobo E reader
any words of wisdom ...I have an Imac with Mac OSX 10.5.8

I have installed the kobo setup program, and it displays in Finder as a device

but when I plug in my new Kobo e reader to the usb port but it does not appear at all as a device as a kobo e reader device in finder

and I get a message that device is not support

it does appear in system profiler attached to the usb as ereader
it appears in disk utility ,but mount is not enabled

louishen 01-02-2012 07:47 AM

Have you installed the Kobo Application into the Applications folder?

pjryan3 01-02-2012 11:58 AM

Yes I have ...and when I open the wizard and go to step one it doesn't allow me to advance to step 2

pjryan3 01-02-2012 09:48 PM

I also loaded the device onto my daughters pc , problem..downloaded everything

and now when I connect the kobo it says the usb is drawing too much power and will be disconnected...sigh

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