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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

infrared remote not working with this user account


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northrnchimp

 
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Member Since: Jun 13, 2010
Location: England
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Mac Specs: rMBP 13 2.5GHz 121GB SSD

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2010 MBP13 with 10.6.8, I've got a white plastic IR remote which won't work at all on my user account, but works fine on a different account on the same machine. I've checked the security prefs pane, and 'disable remote...' is not checked. I've paired the remote on the other account, and tried the same on this one (holding the menu button and 'next' button together for 5s as per Apple instructions), but still no luck. Is there a p-list that I might need to delete? or anyone with any other ideas to get it working on this account?
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Slydude

 
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Note sure if this solves the problem but give this a try. Go into the account where the remote is not working and open the Security and Privacy preference pane. In the General tab see if the "Disable remote control infrared receiver" is checked. If so, uncheck it.

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northrnchimp

 
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Member Since: Jun 13, 2010
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Ok, solved it. It was BetterTouchTool, I just had to "enable the apple remote plugin" under BTT general settings.
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bobtomay

 
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BTT probably just unchecked that box Slydude mentioned.

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