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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Printing problem on mac with HP 5550n


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inter247

 
Member Since: Sep 06, 2011
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Hi all, quick question.

I have lion OS if it makes a difference, and I'm using an HP 5550n printer to print eBay packing slips. The problem I have is that if I'm printing a fair amount in one go, say 150, the information on the slips is getting lower & lower on the pages? Like sliding down the page... e.g. 1st is fine & by the time I get to page 150 the logo & address is 1/3 way down the packing slip.

It was fine on windows pc so I don't think its the printer, its just happened since I went Mac.

Any help would be great I've tried playing around with margins etc in the printer settings but I think I'm missing something really simple !

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chscag

 
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Moved to proper forum.

The only suggestion I can give you for now is to check with HP to see if there is an updated driver available for Lion. What you're seeing is not an operating system problem, it's a driver issue. And the only way to resolve that is with either an update driver or another driver that works.

You could also try removing the printer and reinstalling it. However, be sure to check the HP site for updated drivers first.
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inter247

 
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Ok, I'll try. It was same on the previous OS whatever it was 10.6 or something. The driver was found as soon as the printer was turned on and its the same on Lion, I have posted the same question in the HP forum so fingers crossed. I just don't get it, windows coped with it easily with "page layout"
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They only appear to have drivers for OS X up to 10.6 (here). If you're using the Apple supplied drivers, you could contact HP to see if they have 10.7 drivers in the works or as a worst case, you could try the 10.6 drivers.

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inter247

 
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HP Products with Print Drivers Supported in OS X 10.7 Lion and Mac OS X 10.6 Snow Leopard - HP Customer Care (United States - English)

Does this say the printer is supported? I'd be surprised if it wasn't.. It was expensive ! lol
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I didn't see the printer in that list but that doesn't mean it won't work. If OS X recognized it and set it up, it can work with your printer (why else set it up?). Have you checked Software Update for updated drivers? I know I've gotten updated print drivers (they weren't for an HP printer but it's worth a look).

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inter247

 
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Just doing software update, 1st thing its found is printer software .... ooh.. exciting lol

Fingers crossed eh?
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inter247

 
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Software update worked, sorry for such a dumb question. I've just come from windows... I kinda guessed that X Lion would automatically install the best drivers.

Its all good now - Thanks for your help
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