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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Just upgraded Mac now my brother hl2170w printer won't work?


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supermac96

 
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I updated my Mac system software (I'm on 10.6.8) and my brother printer software, restarted the computer and now my brother printer HL2170w won't work. It says we need a software update but there is nothing else to updat to! As I just this problem started after we updated the Mac system software and the printer software! Any ideas on how to fix this?
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Did you do a software update (the Mac) after you connected the printer ?
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Quote:
Originally Posted by osxx View Post
Did you do a software update (the Mac) after you connected the printer ?
The brother software and Mac software were updated at the some time because in software updates I just hit update all so it updated like 10 things including the printer software at once and the printer was plugged in while everything was updating.
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I've read of printer problems with either an upgrade or an update to the MacOS, requiring updated drivers from the printer's manufacturer. It may take some time, as in days, possibly weeks, but you can do your bit by notifying Brother.

[I had to do this with my two Canon printers, but the Brother HL2040 didn't require anything fortunately. I suggest you do as I do and avoid the printer updates provided by Apple. Stick with what the printer manufacturer provides.]

Just to clarify - are you NOW operating OS 10.6.8 (SLPd) or have you moved to Lion?

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I'm on 10.6.8 but I reinstalled the print software from the original disk and now it works! Anyone know how to get this printer to work with AirPrint?
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This Make any printer AirPrint compatible for MacOS; and this Make AirPrint work with non-AirPrint-compatible printers | iPhone Atlas - CNET Reviews might work for you if you have a WinOS partition.

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