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  1. #1


    Member Since
    Jul 29, 2011
    Posts
    32
    Just upgraded Mac now my brother hl2170w printer won't work?
    I updated my Mac system software (I'm on 10.6.8) and my brother printer software, restarted the computer and now my brother printer HL2170w won't work. It says we need a software update but there is nothing else to updat to! As I just this problem started after we updated the Mac system software and the printer software! Any ideas on how to fix this?

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Did you do a software update (the Mac) after you connected the printer ?

  3. #3


    Member Since
    Jul 29, 2011
    Posts
    32
    Quote Originally Posted by osxx View Post
    Did you do a software update (the Mac) after you connected the printer ?
    The brother software and Mac software were updated at the some time because in software updates I just hit update all so it updated like 10 things including the printer software at once and the printer was plugged in while everything was updating.

  4. #4

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    I've read of printer problems with either an upgrade or an update to the MacOS, requiring updated drivers from the printer's manufacturer. It may take some time, as in days, possibly weeks, but you can do your bit by notifying Brother.

    [I had to do this with my two Canon printers, but the Brother HL2040 didn't require anything fortunately. I suggest you do as I do and avoid the printer updates provided by Apple. Stick with what the printer manufacturer provides.]

    Just to clarify - are you NOW operating OS 10.6.8 (SLPd) or have you moved to Lion?
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  5. #5


    Member Since
    Jul 29, 2011
    Posts
    32
    I'm on 10.6.8 but I reinstalled the print software from the original disk and now it works! Anyone know how to get this printer to work with AirPrint?

  6. #6

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

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