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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

HP scanner


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FlaBill

 
Member Since: May 15, 2010
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Mac Specs: iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch

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I'm having trouble getting my HP f4480 deskjet to scan. Prints fine but attempts to scan result in error message= "sorry, an unknown error has occurred" after the scan starts.
My iMac is a one year old 21.5 running OS X 10.6.8

Uninstalling hp software and re-installing did not help nor did any of the suggestions from hp support.
I recall once before having a problem with this all-in-one unit that was solved by removing hp software and using OS X to run it. This time that was not the solution.

Your help will be appreciated.

Bill
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chscag

 
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Try VueScan instead. It works with just about any scanner.
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bobtomay

 
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Vuescan is a great app.

If you've been using the HP scan software, try Image Capture and see if that will work also.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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FlaBill

 
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By golly, that worked and I'l scan from Image Capture now.
Thank you.
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