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How to correct stand position


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Lizard King

 
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Hello ,

I received my 27" Cinema display today however the stand looks in a weird position.

It currently stands as following

and i can't change position of the monitor at all. Does anyone know how to correct this ?

Last edited by bobtomay; 05-07-2011 at 09:43 AM. Reason: resized image - please keep images no larger than 800x600 - thanks
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DavidHH

 
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The monitor should be able to swivel up or down e.g. put your hand on the bottom of the screen and pull towards you. This should bring the bottom of the screen towards you and the top of the screen will go away from you.

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Lizard King

 
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That is the problem , if i swivel down it works but if i swivel up it doesn't move at all. It seems to be stuck
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Quote:
Originally Posted by Lizard King View Post
That is the problem , if i swivel down it works but if i swivel up it doesn't move at all. It seems to be stuck
Sounds like it's defective. I'd give Apple a call.


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It looks like the display and stand aren't completely together.

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Call them straight away.

The stand can be removed and re-seated but call them and tell them before you do anything

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6string

 
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Quote:
Originally Posted by Stretch View Post
It looks like the display and stand aren't completely together.
Agreed.

Quote:
Originally Posted by mrplow View Post
Call them straight away.

The stand can be removed and re-seated but call them and tell them before you do anything
Once again.... Agreed
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pigoo3

 
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Quote:
Originally Posted by Lizard King View Post
Hello ,

I received my 27" Cinema display today however the stand looks in a weird position.

It currently stands as following...and i can't change position of the monitor at all. Does anyone know how to correct this ?
Did you buy this new or used? If:

- new...definitely contact Apple.
- used (such as Craig's List or e-Bay)...check to see if it's still under warranty...if so...contact Apple.
- used (such as Craig's List or e-Bay)...and not still under warranty...contact the seller about a return

Good luck,

- Nick

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Lizard King

 
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I solved it after watching : YouTube - 24" Apple LED Cinema Display Desk Mount Walkthrough Focus on 38 second

It is brand new purchased from Apple
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lifeisabeach

 
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Quote:
Originally Posted by Lizard King View Post
I solved it after watching : YouTube - 24" Apple LED Cinema Display Desk Mount Walkthrough Focus on 38 second

It is brand new purchased from Apple
Nice find with the video! I was actually just reading about how some iMacs can be wall mounted, and I've seen inquiries into that once or twice here, so that video will come in handy. Glad you worked it out.


Standing request for all troubleshooting: Please provide your Mac model/year and OS version. Also advise us if you have used or installed any antivirus, security, or "cleaning" software on your Mac. If you have installed MacKeeper in particular, you are hereby advised to uninstall it.
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pigoo3

 
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Quote:
Originally Posted by Lizard King View Post
I solved it after watching : YouTube - 24" Apple LED Cinema Display Desk Mount Walkthrough Focus on 38 second

It is brand new purchased from Apple
Congrats on fixing it!

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
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