Since moving to Macs we are unable to get our network printer set up properly in our Mac environment. Technical support for the printer doesn't seem to know what to do with a Mac. The printer is OCE Imagistics 6030. It has four trays plus a manual feed. We can all print to the printer...but only to tray two. From my print menu I have: Auto select, printer default, tray one and manual feed, however, whichever of those I chose, I always get tray two. Also, those four selections don't even give enough options to cover all four trays.

Does anyone have any step by step instructions on what we need to do to have access to all four trays and the manual feed?

We all have MacBook Pros, OS X.6.4

Grateful for your time,