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  1. #1

    Member Since
    Sep 25, 2010
    New Canon printer - double sided page greyed out
    Hey all,
    I just bought a canon mp560 printer, that works beautifully, except it won't duplex print. I found the two-sided printing option under "layout" in my mac programs (pages, word, etc). But it's defaulted to off and greyed out so I cannot change it. I'm pretty sure I have the latest driver (I visited the canon website, but wasn't sure which one to choose). Any suggestions???

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    The Canon MP560 literature states that is has auto duplex printing. However, I'm not sure that the OS X drivers provide that function. If it's not showing up in Pages or MS Word, it usually means that it's not supported. Unfortunately when Printer manufacturers advertise their printers, they almost always refer to those options available for Windows not OS X.

    Best suggestion I can give you is go back to the Canon site and track down the latest drivers for the printer and install them. Canon usually has lots of software to download for their printers: Networking, wireless, trouble shooting, etc. Probably around 5 files.

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