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  1. #1


    Member Since
    Aug 24, 2010
    Posts
    107
    Recovering data off of an external harddrive?
    I bought a Western Digital Elements 1.5TB external drive a few months ago, which as worked fine. I always disconnect it properly, etc., but when I got home today and plugged it into my Mac, it failed to be picked up by the computer. The drive seems to be working fine and in Disk Utility it's registering, but indented icon beneath the drive (UNTITLED--I never named my drive) is grey.

    I called WD and they told me something is wrong with the partition, and that it needs to be re-partitioned. Thing is, I have a lot of material on the drive which I can't replace. Too much to have backed up elsewhere in a lot of cases, and I really want to get it off. Does anyone know how to do this? I was told there's software which can help me.

    I called a data recovery place and they quoted $400-$1900 for the recovery. Ugh. Please, someone help!

  2. #2

    McYukon's Avatar
    Member Since
    May 14, 2009
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    Near Whitehorse, Yukon
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    2,052
    Specs:
    2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9
    I don't have any experience with crashed drives but I know that a lot of folks use Data Rescue 3 for Mac when the need to recover files arises.
    You can use the trial to see if it can recover the files and then buy it if it can. ($99)

    Computer Data Recovery, Mac Data Recovery Software, Mac Data Rescue, Digital Data Recovery Disk for Mac - Data Rescue 3
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  3. #3


    Member Since
    Jun 11, 2009
    Posts
    186
    Specs:
    MacBook Pro 500GB hard drive 4GB ram PowerMac G5 Dual 2.2GHz Mirrored 500GB HDD, Mac Mini, and more
    Quick question for you ... was it formatted Mac or Fat-32 or NTFS... there are alot of free data recovery tools for Windows ... have not found any for Mac yet but have not had to do a post mortem on a Mac Hard drive yet.

    If it is something that can be read by windows you could try PC Inspector smart recovery
    or something like it...

    I like the stuff from EASEUS but some of their partition fixes are not free.

    post is old but this is how I have recoved stuff CE's Geekbook: Do you know what an ID 10 T Error is??? "Data Image Recovery"
    Ce's GeekBook PC guru wana Be turned Mac geek

  4. #4

    cwa107's Avatar
    Member Since
    Dec 20, 2006
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    Lake Mary, Florida
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    26,947
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    NOTE: Thread moved to appropriate forum. Not just anything goes in Anything Goes
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

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  5. #5


    Member Since
    Aug 24, 2010
    Posts
    107
    Quote Originally Posted by csegeek View Post
    Quick question for you ... was it formatted Mac or Fat-32 or NTFS... there are alot of free data recovery tools for Windows ... have not found any for Mac yet but have not had to do a post mortem on a Mac Hard drive yet.

    If it is something that can be read by windows you could try PC Inspector smart recovery
    or something like it...

    I like the stuff from EASEUS but some of their partition fixes are not free.

    post is old but this is how I have recoved stuff CE's Geekbook: Do you know what an ID 10 T Error is??? "Data Image Recovery"
    It was originally formatted for PC, read-only for Mac, but the Apple Care people walked me through formatting it for both. Does that change things?

  6. #6


    Member Since
    Jun 11, 2009
    Posts
    186
    Specs:
    MacBook Pro 500GB hard drive 4GB ram PowerMac G5 Dual 2.2GHz Mirrored 500GB HDD, Mac Mini, and more
    I would say that it was probably NTFS then and Apple had you format it Fat-32 ... so have you been using it on Windows machines as well...

    If that is the case then... see if a windows machine can still read it...

    also there are various partition recovery off line Linux Live CD's that will help with recovering lost or broken partitions ... but that would be beyond the scope of what I could put here in the forum..

    PM me if you need to.
    Ce's GeekBook PC guru wana Be turned Mac geek

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