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  1. #1


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    Problems with Epson 836XL Scanner and My PowerMac G4 Gigabit Ethernet...
    Here it is.
    My friend and I started a printing business last year, we recently picked up the Epson Expression 836XL after doing some research. I have a PowerMac G4 Gigabit Ethernet, and from my research I read about other MAC users being able to get the scanner to work with MAC OS X Tiger and Vuescan. So I checked out what type of parts I was going to need to get this scanner up and running. So we picked up the Adaptec AHA-2930CU PCI card with a external 50-pin high density connector. The other two parts we bought were the SCSI-1 cable and the SCSI-1 to SCSI-2 adapter. I'm running Vuescan 8.5(not the lastest version but it still should work with the scanner we have).
    I also install the drivers for the Adaptec PCI card with no luck. Every time I run Vuescan it pops up a tip message letting me know that there is no scanner attached to this computer.

    If anyone has dealt with this same issue or knows how to get the scanner up and running, it would be a great help.

  2. #2

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
    Posts
    3,319
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    Have you visited here? Epson Expression 836XL, Overview - Technical Support - Epson America, Inc. I think your best support will come from Epson itself.

    I notice that drivers for that particular model of Epson are for OS 9 and earlier, and that the product is discontinued. How old is the Epson scanner, and which MacOS are you using?
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  3. #3


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    I have checked out Epson and know they only made drivers to work up till OS 9 for this scanner. The Epson 836XL is over 10 years old, but I have also read its one of their better scanners out there and if you can get them running on your system you shouldn't pass them up.
    I'm running MAC OS X 10.4 Tiger on my PowerMAC G4 Gigabit Ethernet tower It has a 1.8 single processor and 2GB of SDRAM. I have read quite a few places that other mac users running the same OS have had success getting this scanner up and running with Vuescan.

    After I wrote this last night I realized I still can run a Classic environment in Tiger. It was late so I decided not to jump into last night. I'm going to try and run the drivers in classic and see if that works after work today.

    Ideally I would like to have it running in OS X Tiger with Vuescan. The way I have it hooked is with an Adaptec AHA 2930 PCI card a SCSI 1 to SCSI 2 adapter and a SCSI cable.

    I will put any updates (successful or not) after I have tired the classic enviroment and let you know how it goes.

  4. #4


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    No luck with installing OS 9 on my G4 PowerMAC running OS 10.4.11.
    I'm thinking about installing Panther 10.3 and seeing if I can get classic to run from that.

    If anyone has had luck with running Classic under 10.4.11 let me know. I keep getting a message about not having the latest version of Quicktime and then I go too update and it just pops up with another window saying error and my only option is to quit.

    Like I said before I will keep my progress up to date.
    Current: Mac Mini (Late 2012) Intel Core i7 2.3GHz, 16GB 1600 DDR3
    Owned: MacBook (Black) 2007 Intel Core 2 Duo 2.16 GHz, 3GB RAM | PowerMac G5 2005 Dual Core 2.3GHz 3GB RAM | PowerMac G4 2000 Single Core 1.8GHz 2GB RAM

  5. #5


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    Here is a screen capture of system profiler. Highlighted is the Adaptec PCI card I installed. I know the PowerMAC recognizes it but I can't get a connection to the scanner. I have even installed the drivers for this PCI card and with no luck.
    Current: Mac Mini (Late 2012) Intel Core i7 2.3GHz, 16GB 1600 DDR3
    Owned: MacBook (Black) 2007 Intel Core 2 Duo 2.16 GHz, 3GB RAM | PowerMac G5 2005 Dual Core 2.3GHz 3GB RAM | PowerMac G4 2000 Single Core 1.8GHz 2GB RAM

  6. #6

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
    Posts
    3,319
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    If the scanner is reputed to run under Classic, have you considered putting an OS 9 dedicated hard drive in your G4? It can be done quite cheaply.
    You'll note in my profile the mention of a b/w G3 350. What is doesn't show is that the G3 has two drives, one with Panther, the other with OS 9.2.2. I can boot the G3 into Classic from a 40 Gb drive in order to run pre-OS X software and older SCSI hardware (OS 9 doesn't much like USB). Quirky, maybe, but it works.

    I'm almost certain you've thought about upgrading the scanner. Should it boil down to that, consider the Epson V500 if you're scanning photos, or the GT1500 for documents only.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  7. #7


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    It's funny cause we just bought this scanner(one, its still a solid scanner and worka great if not better then some new models, two, It was within our budget and we need the size which is 12.2 by 17.7 our company scans large illustrations and paintings) I had a feeling this would be something hard to get running.
    I'm currently in the process of taking a 20GB drive that is still housed in my PowerMAC G4 and installing OS 9 on it.

    I know I will get it up and running soon. Hoping that someone has dealt with this same problem on this message board.

    I will def update how it goes. Once I get it I will post it.
    Current: Mac Mini (Late 2012) Intel Core i7 2.3GHz, 16GB 1600 DDR3
    Owned: MacBook (Black) 2007 Intel Core 2 Duo 2.16 GHz, 3GB RAM | PowerMac G5 2005 Dual Core 2.3GHz 3GB RAM | PowerMac G4 2000 Single Core 1.8GHz 2GB RAM

  8. #8

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
    Posts
    3,319
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  9. #9


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    I have made some progress too why it hasn't connected yet. I will post in detail tonight.
    That link is good insight by the way, I have already told my business partner that there is a possibility that it's the cable as well.
    Current: Mac Mini (Late 2012) Intel Core i7 2.3GHz, 16GB 1600 DDR3
    Owned: MacBook (Black) 2007 Intel Core 2 Duo 2.16 GHz, 3GB RAM | PowerMac G5 2005 Dual Core 2.3GHz 3GB RAM | PowerMac G4 2000 Single Core 1.8GHz 2GB RAM

  10. #10


    Member Since
    Dec 30, 2007
    Location
    Southwest Harbor Maine
    Posts
    24
    Ok so I have a new problem.
    Since this scanner has OS 9 drivers I figured I can just run classic. Well a couple years ago I deleted everything in the classic folder. So in turn classic will not boot up. I currently have a OS 9 boot disc and when I try to install OS 9 on my machine on to another HD I have currently installed in my tower it starts up classic then tells me I need 9.1 to install OS 9.
    I have tired to boot from disc on start up and that has left me with a bigger problem I had to deal with. When I would try and boot from disc it wouldn't boot and would just go too grey screen. Then when I would try to boot back in too OS X holding option after a restart it would only bring up the OS 9 disc and there was no way I could boot back into OS X. This problem set me back quit a few hours. Long story short aftering backing up my system and reinstalling it with superduper it booted back into OS X.

    If anyone could tell me how to get OS 9 installed or how to get classic running after I deleted the files in that folder it would be a big help towards getting this scanner running.
    Current: Mac Mini (Late 2012) Intel Core i7 2.3GHz, 16GB 1600 DDR3
    Owned: MacBook (Black) 2007 Intel Core 2 Duo 2.16 GHz, 3GB RAM | PowerMac G5 2005 Dual Core 2.3GHz 3GB RAM | PowerMac G4 2000 Single Core 1.8GHz 2GB RAM

  11. #11

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
    Posts
    3,319
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    Post a screenshot of the OS 9 disk you're trying to use to install Classic. It should be a disk with a white upper face and a gold-colored 9 on it.

    It seems you have a dedicated OS 9 drive. If it's already formatted, http://docs.info.apple.com/article.html?artnum=50447 it should show up in either Startup Disk (OS X Sys Prefs) or Control Panels (OS 9).
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  12. #12


    Member Since
    Feb 01, 2015
    Posts
    3
    Specs:
    Macmini Core2Duo, 2.4 8/500, Macmini, i5 2.5 8/500, MacBook Pro Core2Duo 2.26 8/320, OSX 10.10.2
    Did you get the Epson scanner to work with your setup?
    I have the same scanner and I'm trying to acquire a machine to work with. It seems as if a G4 tower, preferably one of the gigabit MDD versions would be the best way to go and use VueScan. I was told version 9.0.96 would work with PowerPC.

    Any thoughts or updates to the process? I didn't purchase a computer yet and would welcome any suggestions that have worked.

    Thanks!
    Last edited by Rfive; 02-02-2015 at 09:25 PM. Reason: Adding machine specifics

  13. #13

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,385
    Specs:
    Imac 27", 3.3GHz, 512 flash storage, 16GB memory, macOS Sierra.
    Well this thread is five years old.

    Suggest you buy an Intel model, and at least a 2012 model at that.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  14. #14


    Member Since
    Feb 01, 2015
    Posts
    3
    Specs:
    Macmini Core2Duo, 2.4 8/500, Macmini, i5 2.5 8/500, MacBook Pro Core2Duo 2.26 8/320, OSX 10.10.2
    Thanks for the suggestion harryb2448, but an Intel machine with a SCSI connection is expensive. A new scanner of comparable quality/size is over $2000.

    I'd like to hear from people who have solutions other than spend large sums of money.

  15. #15

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,516
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Get any cheap Windows machine made after 1994 - apparently Epson has drivers all the way from Win 95 to Win 7.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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