New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Other Hardware and Peripherals Other Apple systems and peripherals discussion.

External Hard Drive Problem


Post Reply New Thread Subscribe

 
Thread Tools
PussInBoots

 
Member Since: Apr 26, 2010
Posts: 1
PussInBoots is on a distinguished road

PussInBoots is offline
I recently purchased an Iomega GDHDU External Hard Drive for storing video footage. I went through hoops to get a camera to capture all the footage with, and again to get the computer editor ready. This process took close to a year because of budget constraints. Finally, I managed to get everything onto the hard drive, and was editing for a little while. When I booted the computer today, suddenly the hard drive was no longer being detected, either in Finder, Disc Utility, or System Profiler. The Hard Drive seems to be working fine, and so does the Mac, so I'm not sure what's going on. I spoke to Iomega customer service but they were no help, they offered few suggestions and seemed to immediately want to replace the hard drive and charge me for the data recovery and shipping.

I was wondering if anyone has had a problem like this. I've seen other posts where its shown up in the disc utility or system profiler, but never like this.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,041
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
You say the hard drive seems to be working fine.... How do you know that if you can't access it? I hate to agree with iOmega, but it sure looks like your drive has failed. Whether it was the on board controller (firmware also) or the drive itself really doesn't matter if it can't be accessed.

As far as getting your data back, there are programs you can try. I say "try" because a drive that's not being "seen" is difficult to extract data from.

You might want to try "Data Rescue III" to see if it can help. I believe you can download a trial version to test. If it works and can extract your data, go ahead and purchase a license to activate it.

Regards.
QUOTE Thanks

Post Reply New Thread Subscribe


« SCSI and the MBP. Don't laugh! :-) | Help with reformatting external HD for Time Machine use »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Yet another stupid chick who can't access her external hard drive generic chick Internet, Networking, and Wireless 6 04-12-2010 06:17 PM
Help Required - installation of OSX on External Hard Drive nikkymat OS X - Operating System 3 03-13-2010 08:18 AM
Lacie external hard drive problem bonch Other Hardware and Peripherals 1 08-03-2009 06:17 AM
external hard drive problem with airport extreme maelstrom57 Other Hardware and Peripherals 1 04-10-2009 09:28 AM

All times are GMT -4. The time now is 02:24 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?