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  1. #1

    Member Since
    Jan 12, 2010
    Englewood, FL
    imac: OS 10.6.8
    New Magic Mouse wont move cursor
    I lost my magic mouse in a move to Florida and ordered a new one from Apple. I can't get the new one to recognize my computer and move the cursor. I can't open Bluetooth manager or any other program since the cursor can't be moved. I called Apple support and they told me to put in fresh batteries which didn't help the situation at all. Does anyone know what I can do to fix this problem? Any helpful suggestions would be greatly appreciated.

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    Can't you use the keyboard to open Bluetooth manager? Or borrow a USB mouse?

    CMD + spacebar will acess spotlight, type system, use the cursor key to highlight System Preferences and press enter.

    In System preferences Tab to Bluetooth and press the spacebar

    Tab to the + sysmbol and press the spacebar. This will open the Bluetooth setup assitant where you can detect the mouse.

    Please use the reputation system if you think you've been helped - bottom left of this post

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