New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Manually install Update/Firmware? Downloads great, Install fails


Post Reply New Thread Subscribe

 
Thread Tools
kitesurfer72

 
Member Since: Mar 15, 2010
Posts: 1
kitesurfer72 is on a distinguished road

kitesurfer72 is offline
I have been trying over and over again to update my apple tv to the latest version (3.0.2) of the software. It downloads the update just fine and then I select update now. It shows the apple logo and begins the update, progress bar shows movement until 3/4 of complete then I get the awesome, very descriptive answer "Your apple TV cannot be updated". Earth shattering, the apple TV programmer should have just written "If you don't own a protection plan we just found a new way to charge you because you are going to have to call us to fix this now sleek looking box in front of your TV" or "I am too busy to give you a proper error code" or "The sky is Blue" or "PEBKAC Error (Problem Exist Between Keyboard And Chair)" at least I would have laughed.

Back to the issue:
So after the GREAT ERROR MESSAGE the Apple TV takes me to the Apple TV recovery menu and 3 options, 1. Restart Apple TV (does nothing except loop back to the recovery menu), 2. Run Diagnostics, 2. Factory Restore. I have tried all 3 options, diagnostics says its running correctly (every time). However now that I've done a factory restore I went from being stuck on 3.0.1 (which WORKED!!) to 1.1.

Any suggestions on how to get the upgrade and install to work?

or

Does anyone know how to manually install firmware onto your Apple TV?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 40,985
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
This appears to a case of "If it ain't broke don't fix it". Personally I stay away from firmware updates unless it addresses a specific problem I'm having. Updating to the latest and greatest firmware can sometimes lead to other issues.

I suggest trying to obtain the original firmware update (3.01) from Apple and applying that since it was the last firmware release that worked. I suspect that the firmware update (3.02) was either not applicable for your Apple TV or you downloaded a corrupt update.

Regards.
QUOTE Thanks

Post Reply New Thread Subscribe


« Powerbook G4 won't boot from ANY kind of external drive! | Can you recomend a monitor as good as the new iMac displays? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
new macbook pro system log normal? micho.mad OS X - Operating System 3 04-24-2009 04:13 PM
PPC G4 Mac mini fails to boot from install disc stevieboy OS X - Operating System 13 07-06-2008 02:40 PM
Install validation fails and corrected DesertSage OS X - Operating System 0 10-29-2007 02:54 AM

All times are GMT -4. The time now is 05:50 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?