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  1. #1

    whitehorse84's Avatar
    Member Since
    Feb 28, 2010
    Location
    Hollywood, CA
    Posts
    306
    Specs:
    15" 2.4ghz i5 Macbook Pro
    Need some help with this scanner
    So I downloaded the drivers for this Canon CanoScan LiDE 200 for my mac (running snow leopard) and restarted my macbook pro.

    I plugged it into the usb port (where it draws power as well) and image capture opened and everything worked fine.

    I then plugged in my WD 320 gb external drive into my other USB port and then got a "connection error to scanner" message.

    now the scanner does not show up in my devices in image capture and I i've tried re-installing the drivers twice now and nothing.

    What happened here? I need to get this up and running within the hour as well for work.

  2. #2

    whitehorse84's Avatar
    Member Since
    Feb 28, 2010
    Location
    Hollywood, CA
    Posts
    306
    Specs:
    15" 2.4ghz i5 Macbook Pro
    i also went into my "library" and deleted the canon scanner folder under "printers" and tried to re-install the drivers with a restart afterwords and still nothing.

    very odd since it's always worked.

  3. #3

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    24,177
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.6.
    If it is drawing power as you say from the USB port, the MBP may not be able to supply sufficient power. Try a dual connecting cable and a powered USB hub.

  4. #4

    whitehorse84's Avatar
    Member Since
    Feb 28, 2010
    Location
    Hollywood, CA
    Posts
    306
    Specs:
    15" 2.4ghz i5 Macbook Pro
    not sure what it was.. supposedly someone at the office said it doesn't like computers with intel core 2 duo chips?

    does that even make sense?

    anyway, I just went ahead and bought a new scanner..

    thank you.

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