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Other Hardware and Peripherals Other Apple systems and peripherals discussion.

Need some help with this scanner


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whitehorse84

 
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Member Since: Feb 28, 2010
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So I downloaded the drivers for this Canon CanoScan LiDE 200 for my mac (running snow leopard) and restarted my macbook pro.

I plugged it into the usb port (where it draws power as well) and image capture opened and everything worked fine.

I then plugged in my WD 320 gb external drive into my other USB port and then got a "connection error to scanner" message.

now the scanner does not show up in my devices in image capture and I i've tried re-installing the drivers twice now and nothing.

What happened here? I need to get this up and running within the hour as well for work.
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whitehorse84

 
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i also went into my "library" and deleted the canon scanner folder under "printers" and tried to re-install the drivers with a restart afterwords and still nothing.

very odd since it's always worked.
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harryb2448

 
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If it is drawing power as you say from the USB port, the MBP may not be able to supply sufficient power. Try a dual connecting cable and a powered USB hub.
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whitehorse84

 
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Member Since: Feb 28, 2010
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not sure what it was.. supposedly someone at the office said it doesn't like computers with intel core 2 duo chips?

does that even make sense?

anyway, I just went ahead and bought a new scanner..

thank you.
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