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External Hard Drive Help Please

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Member Since: Feb 28, 2010
Posts: 1
shaundowey is on a distinguished road

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I recently bought a 40gb Media Backup on the pretense that it was an external hard drive.

It turns out that it's some special edition that can be used as an external HD but comes pre-loaded with some software that is specifically for backing up photos.

I'd really like to just wipe the whole thing clean and start again, but when I plug it into my macbook it shows up as being read-only and if I try to change anything through Disk Utility, all of the options are greyed out.

I've tried to format it on a PC, but the photo software is still attached and once I've formatted it then it is still only available as a read-only disk on the mac.

Does anyone have any suggestions as to my options, if any?

Thanks in advance,

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When you format it on a different computer, what format are you choosing?
Here are instructions for a couple different ways to format as FAT32.
Once you do that, the Mac should be able to recognize it. And then you can do whatever you want with Disk Utility.
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