External HD isn't mounting

pink giraffe · pink giraffe #1 (**permalink**)

09-09-2009, 12:25 PM

Hi guys,

I have a G4 powerbook, and I've recently bought a new external HD - Western Digital My Passport Essential 320GB USB 2.0 Portable Hard Drive.

I looked on the reviews before I bought it, and the mac folk had no problems with it, I double checked an my USBs are Bus Power (mA): 500 - which means it should work with my HD (?)

Can anyone suggest what I should do before I resort to sending it back.

Thanks mucho!

Kevriano · Kevriano #2 (**permalink**)

09-09-2009, 01:24 PM

Did the HD come with a driver package? My old WD did.

pink giraffe · pink giraffe #3 (**permalink**)

09-09-2009, 01:31 PM

No I don't think so - apparently its on the HD itself - but that is for PC. For the mac its meant to be plug n play.

Kevriano · Kevriano #4 (**permalink**)

09-09-2009, 03:25 PM

Ok. Mine had to install a driver, but anyway...

Open disk utility and see if the drive shows up there, because this may be a format issue. It will need to be formatted to FAT32 if you intend to use it on a PC as well, or Mac OS Extended for the Mac only.

pink giraffe · pink giraffe #5 (**permalink**)

09-09-2009, 04:09 PM

I've opened disk utility and it doesn't show in there either.

Thanks for replying btw.

Kevriano #2 (permalink)
Member Since: Jul 02, 2006 Location: Crawley, England Posts: 4,560 Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.	09-09-2009, 01:24 PM Did the HD come with a driver package? My old WD did. Try my custom Mac Forums Search Engine: Mac Forums Google Search Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)
	QUOTE Thanks

Kevriano #4 (permalink)
Member Since: Jul 02, 2006 Location: Crawley, England Posts: 4,560 Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.	09-09-2009, 03:25 PM Ok. Mine had to install a driver, but anyway... Open disk utility and see if the drive shows up there, because this may be a format issue. It will need to be formatted to FAT32 if you intend to use it on a PC as well, or Mac OS Extended for the Mac only. Try my custom Mac Forums Search Engine: Mac Forums Google Search Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)
	QUOTE Thanks

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pink giraffe #1 (permalink)
Member Since: Nov 06, 2007 Posts: 35	09-09-2009, 12:25 PM Hi guys, I have a G4 powerbook, and I've recently bought a new external HD - Western Digital My Passport Essential 320GB USB 2.0 Portable Hard Drive. I looked on the reviews before I bought it, and the mac folk had no problems with it, I double checked an my USBs are Bus Power (mA): 500 - which means it should work with my HD (?) Can anyone suggest what I should do before I resort to sending it back. Thanks mucho!
	QUOTE Thanks

pink giraffe #5 (permalink)
Member Since: Nov 06, 2007 Posts: 35	09-09-2009, 04:09 PM I've opened disk utility and it doesn't show in there either. Thanks for replying btw.
	QUOTE Thanks

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