Canon iSensys LBP3370 - not working with Snow Leopard

SampleX · SampleX #1 (**permalink**)

09-07-2009, 09:43 AM

Hi gang,

Looking for input or answers...

I just found out that my Snow Leopard update has caused my Canon iSensys LBP3370 (network interface) printer driver to disappear from my selectable 'printer' options. An attempt at reinstalling the driver has resulted in what appears to be a successful installation, but again, there's no specific driver, and the generic driver is selectable but then simply refuses to allow me to install an instance of the printer in the control panel. Even the NetSpot Device Installer application which worked prior to Snow Leopard has vanished and in attempting to reinstall it, the installer calls first for Rosetta, and then just crashes and quits.

I'm starting to get the message that the drivers are now fundamentally incompatible with my OSX operating system (Snow Leopard) - does anyone have a workaround or experience with this, any insider information from Canon, or am I just at Canon's mercy waiting for a driver to fix the problem?

bobtomay · bobtomay #2 (**permalink**)

09-07-2009, 09:48 AM

You may be at the mercy of Canon - but first I'd install Rosetta - available from your SL disk under Optional Installs - also might want to try the Printers section in the same location.

seanscutt · seanscutt #3 (**permalink**)

09-11-2009, 05:30 AM

Hi, I have a similar problem. After trying various things I have now added the printer using HP Jetdirect as the protocol and Generic PCL as the print driver.

I am not sure if that driver was always there or got added when I installed the canon print driver package from the Apple website

Hope this helps

chscag · chscag #4 (**permalink**)

09-11-2009, 02:29 PM

Check the Canon website. They recently added a whole slew of new drivers and software for Snow Leopard compatibility. I was basically in the same predicament with my Canon PIXMA MP 620. New drivers and software for Snow Leopard got it working again. As a matter of fact, the new drivers and software are better than those supplied for Leopard.

Regards.

bobtomay · bobtomay #5 (**permalink**)

09-11-2009, 02:33 PM

I'm really amazed at this turn of events related to print drivers with new driver releases by HP and Canon within a week of SL. Shows Apple had been working pretty closely with the manufacturers on this.

SampleX · SampleX #6 (**permalink**)

09-13-2009, 04:12 AM

No updates on UK support site, and US/UK model numbers appear to be very different, so no direct exchange with a US driver set as far as I can tell... :-(

SampleX · SampleX #7 (**permalink**)

09-13-2009, 04:19 AM

Am I missing something? Still 1.80 version drivers on US Canon website too....

SampleX · SampleX #8 (**permalink**)

09-17-2009, 12:48 PM

Still no results...

I've installed the new Canon drivers from the Apple Website, and there is no driver for the network printer iSensys LBP3370.

Please... does anyone have any ideas. Canon won't even respond to my support request, and the package that Apple has farted out doesn't seem to have anything to do with my problem.

How can this be working perfectly in Leopard and then totally falls off the page with an upgrade to Snow Leopard?

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,786 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	09-07-2009, 09:48 AM You may be at the mercy of Canon - but first I'd install Rosetta - available from your SL disk under Optional Installs - also might want to try the Printers section in the same location. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

bobtomay #5 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,786 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	09-11-2009, 02:33 PM I'm really amazed at this turn of events related to print drivers with new driver releases by HP and Canon within a week of SL. Shows Apple had been working pretty closely with the manufacturers on this. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Just did Snow Leopard clean installation	stevegate	OS X - Operating System	3	09-12-2009 10:13 PM
Amplitube Jimi Hendrix + Snow Leopard	cad2blender	Music, Audio, and Podcasting	0	09-01-2009 10:30 PM
Tiger External HD Snow Leopard	cad2blender	OS X - Operating System	1	09-01-2009 05:18 PM
Third party applications in Snow Leopard	russell23	OS X - Operating System	1	06-10-2009 08:56 PM
Snow Leopard coming in Q1 2009?	livinitup1	Apple Rumors and Reports	81	06-09-2009 08:41 AM

Canon iSensys LBP3370 - not working with Snow Leopard

Internet Services

Web Development

Digital Marketing

Consumer Tech

SampleX #1 (permalink)
Member Since: Jan 19, 2007 Posts: 6	09-07-2009, 09:43 AM Hi gang, Looking for input or answers... I just found out that my Snow Leopard update has caused my Canon iSensys LBP3370 (network interface) printer driver to disappear from my selectable 'printer' options. An attempt at reinstalling the driver has resulted in what appears to be a successful installation, but again, there's no specific driver, and the generic driver is selectable but then simply refuses to allow me to install an instance of the printer in the control panel. Even the NetSpot Device Installer application which worked prior to Snow Leopard has vanished and in attempting to reinstall it, the installer calls first for Rosetta, and then just crashes and quits. I'm starting to get the message that the drivers are now fundamentally incompatible with my OSX operating system (Snow Leopard) - does anyone have a workaround or experience with this, any insider information from Canon, or am I just at Canon's mercy waiting for a driver to fix the problem?
	QUOTE Thanks

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,955 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	09-11-2009, 02:29 PM Check the Canon website. They recently added a whole slew of new drivers and software for Snow Leopard compatibility. I was basically in the same predicament with my Canon PIXMA MP 620. New drivers and software for Snow Leopard got it working again. As a matter of fact, the new drivers and software are better than those supplied for Leopard. Regards.
	QUOTE Thanks

SampleX #6 (permalink)
Member Since: Jan 19, 2007 Posts: 6	09-13-2009, 04:12 AM No updates on UK support site, and US/UK model numbers appear to be very different, so no direct exchange with a US driver set as far as I can tell... :-(
	QUOTE Thanks

SampleX #7 (permalink)
Member Since: Jan 19, 2007 Posts: 6	09-13-2009, 04:19 AM Am I missing something? Still 1.80 version drivers on US Canon website too....
	QUOTE Thanks

SampleX #8 (permalink)
Member Since: Jan 19, 2007 Posts: 6	09-17-2009, 12:48 PM Still no results... I've installed the new Canon drivers from the Apple Website, and there is no driver for the network printer iSensys LBP3370. Please... does anyone have any ideas. Canon won't even respond to my support request, and the package that Apple has farted out doesn't seem to have anything to do with my problem. How can this be working perfectly in Leopard and then totally falls off the page with an upgrade to Snow Leopard?
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)