Results 1 to 8 of 8
  1. #1


    Member Since
    Jan 19, 2007
    Posts
    6
    Canon iSensys LBP3370 - not working with Snow Leopard
    Hi gang,

    Looking for input or answers...

    I just found out that my Snow Leopard update has caused my Canon iSensys LBP3370 (network interface) printer driver to disappear from my selectable 'printer' options. An attempt at reinstalling the driver has resulted in what appears to be a successful installation, but again, there's no specific driver, and the generic driver is selectable but then simply refuses to allow me to install an instance of the printer in the control panel. Even the NetSpot Device Installer application which worked prior to Snow Leopard has vanished and in attempting to reinstall it, the installer calls first for Rosetta, and then just crashes and quits.

    I'm starting to get the message that the drivers are now fundamentally incompatible with my OSX operating system (Snow Leopard) - does anyone have a workaround or experience with this, any insider information from Canon, or am I just at Canon's mercy waiting for a driver to fix the problem?

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,454
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    You may be at the mercy of Canon - but first I'd install Rosetta - available from your SL disk under Optional Installs - also might want to try the Printers section in the same location.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3


    Member Since
    Sep 11, 2009
    Posts
    1
    workaround
    Hi, I have a similar problem. After trying various things I have now added the printer using HP Jetdirect as the protocol and Generic PCL as the print driver.

    I am not sure if that driver was always there or got added when I installed the canon print driver package from the Apple website

    Hope this helps

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,101
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Check the Canon website. They recently added a whole slew of new drivers and software for Snow Leopard compatibility. I was basically in the same predicament with my Canon PIXMA MP 620. New drivers and software for Snow Leopard got it working again. As a matter of fact, the new drivers and software are better than those supplied for Leopard.

    Regards.

  5. #5

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,454
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    I'm really amazed at this turn of events related to print drivers with new driver releases by HP and Canon within a week of SL. Shows Apple had been working pretty closely with the manufacturers on this.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6


    Member Since
    Jan 19, 2007
    Posts
    6
    No updates on UK support site, and US/UK model numbers appear to be very different, so no direct exchange with a US driver set as far as I can tell... :-(

  7. #7


    Member Since
    Jan 19, 2007
    Posts
    6
    Am I missing something? Still 1.80 version drivers on US Canon website too....

  8. #8


    Member Since
    Jan 19, 2007
    Posts
    6
    Still no results...

    I've installed the new Canon drivers from the Apple Website, and there is no driver for the network printer iSensys LBP3370.

    Please... does anyone have any ideas. Canon won't even respond to my support request, and the package that Apple has farted out doesn't seem to have anything to do with my problem.

    How can this be working perfectly in Leopard and then totally falls off the page with an upgrade to Snow Leopard?

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Setting up a Canon Pixma MP 620 in Snow Leopard
    By chscag in forum Other Hardware and Peripherals
    Replies: 15
    Last Post: 02-15-2012, 10:57 PM
  2. snow Leopard stopped my canon scanner
    By srspicer in forum OS X - Operating System
    Replies: 2
    Last Post: 10-07-2011, 03:46 PM
  3. Can't Add my Canon MP550!! Snow Leopard!
    By playa4real007 in forum Other Hardware and Peripherals
    Replies: 4
    Last Post: 10-20-2010, 02:02 AM
  4. VPN not working in Snow Leopard
    By mike-ipc in forum OS X - Operating System
    Replies: 5
    Last Post: 08-03-2010, 09:43 AM
  5. Preview NOT Working (snow leopard)
    By yefimovich in forum OS X - Operating System
    Replies: 1
    Last Post: 01-08-2010, 02:56 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •