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-   -   Issues with HP LaserJet P2015d on Mac OS X 10.5.7 (http://www.mac-forums.com/forums/other-hardware-peripherals/154271-issues-hp-laserjet-p2015d-mac-os-x-10-5-7-a.html)

IMAC33A 06-04-2009 08:00 PM

Issues with HP LaserJet P2015d on Mac OS X 10.5.7
 
I recently bought an IMAC desktop that is running Mac OS X 10.5.7, when connecting my HP LaserJet P2015d to the Mac it is recognized under the "print and fax" menu and prints however it doesn't print dark black it prints in grey scale. Anyone have a similar set up and same issue with a fix? BTW the toner cartridge is still good prints dark black on my PC.

Thanks

dtravis7 06-04-2009 08:04 PM

Sounds like a driver issue. Have you checked HP for an updated driver for OSX and your printer?

IMAC33A 06-04-2009 08:11 PM

Quote:

Originally Posted by dtravis7 (Post 855042)
Sounds like a driver issue. Have you checked HP for an updated driver for OSX and your printer?

Yes, Downloaded and installed the latest driver HP offered the "Mac OS X Full Software Solution" and still had the same issue, Apple Phone Support couldn't help either.

chscag 06-04-2009 08:29 PM

Quote:

Originally Posted by IMAC33A (Post 855046)
Yes, Downloaded and installed the latest driver HP offered the "Mac OS X Full Software Solution" and still had the same issue, Apple Phone Support couldn't help either.

Try downloading and installing the latest Apple HP Printers update = 1.1.1

Download from here

Regards.

IMAC33A 06-04-2009 08:44 PM

ok thanks

cwa107 06-04-2009 09:56 PM

That printer is a NIGHTMARE. I fought with one for four hours at work, trying to interface it to a plain jane Windows XP box. It took over 20 minutes just to install the driver, which had all kinds of hooks into the USB bus. I never was able to get it working, so I swapped it with an older model LaserJet 1320, which worked immediately. Not looking forward to trying to connect it to another workstation in the future. Good luck!

IMAC33A 06-04-2009 10:40 PM

Quote:

Originally Posted by cwa107 (Post 855080)
That printer is a NIGHTMARE. I fought with one for four hours at work, trying to interface it to a plain jane Windows XP box. It took over 20 minutes just to install the driver, which had all kinds of hooks into the USB bus. I never was able to get it working, so I swapped it with an older model LaserJet 1320, which worked immediately. Not looking forward to trying to connect it to another workstation in the future. Good luck!

Ouch thats not what I wanted to hear. Did yours connect at all? Mines printing, just in constant grey scale.

cwa107 06-04-2009 10:46 PM

Quote:

Originally Posted by IMAC33A (Post 855099)
Ouch thats not what I wanted to hear. Did yours connect at all? Mines printing, just in constant grey scale.

Unfortunately, no - and Im not looking forward to my next encounter with it. I'm actually considering sending it back for a different model. Although HP makes good workgroup printerss, I have not been impressed with their smaller models. In my experience, the brains are in the drivers, and those drivers are way over complicated and poorly written.

BillS 06-05-2009 03:37 PM

Did you check the settings on the printer's web interface? There are settings for toner density and draft/quality modes. Either one may produce the lighter prints.

Did you try deleting & re-adding the printer in case there is a corrupt preference?

We have been using this printer for two years with few problems with OSX 10.4 & 10.5. Our first printer jammed all the time, but after HP replaced it we have not had the problem. Once in a while the printer will stop responding and we need to power cycle it in order to print again. We also had the printer reset to Factory Defaults because we accidently pressed both buttons at the same time. Other than that we've been happy with the printer.


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