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  1. #1


    Member Since
    Dec 28, 2003
    Location
    Long Island, NY
    Posts
    911
    Specs:
    15" MacBook Pro & 23" ACD
    Cinema HD Display Dead Pixels
    Alright––Originally when I got my Apple 23" Aluminum display, a dead pixel. But, after recently talking to an Apple rep, that may be a cluster. As well, throughout time I found one green stuck pixel, and two other dead pixels. Then, magically, one of the dead pixels went away. Today, I just noticed TWO NEW dead pixels!

    So, the current count is:
    1 cluster
    3 dead pixels
    1 stuck green pixel

    I called Apple, and the general number for Apple was 5 dead pixels. He informed me that if I took it to an Apple store, they may be able to replace it.

    Here's the problem:

    During normal use, I can't even see them unless I look carefully for them
    Is it worth it to drag my new display there, and get another?


    comments?

  2. #2

    iWhat's Avatar
    Member Since
    Nov 11, 2004
    Location
    Toledo, Ohio
    Posts
    5,736
    Specs:
    Macbook, iMac G5, iPad, iPhone 4, iPod (MANY)!
    You got nothing to lose by going and getting a new one. Besides, I love getting new stuff, don't you? It will be hard to say in the future, if more problems might occur with your display.

  3. #3
    meltbanana314
    Guest
    Quote Originally Posted by ApplejustWorks
    Is it worth it to drag my new display there, and get another?
    You just spent upwards of a thousand bucks on a product and found flaws in it. If I were you I'd cart that thing back and get a new one ASAP.

  4. #4


    Member Since
    Dec 28, 2003
    Location
    Long Island, NY
    Posts
    911
    Specs:
    15" MacBook Pro & 23" ACD
    well, just decided.

    Tomorrow morning, I'm hauling it down to my local Apple Store, where Eric, a rep, said that a genious would take a look at it, and I'd probably get a new one.


    So, wish me luck!

  5. #5


    Member Since
    Dec 28, 2003
    Location
    Long Island, NY
    Posts
    911
    Specs:
    15" MacBook Pro & 23" ACD
    Just thought I'd post back

    After a slightly high amount of complaining, I am now using my PERFECT(Pixel Perfect) Cinema HD Screen..

    thanks all!

    Without you guys I never would have had the guts to do this.

  6. #6

    iWhat's Avatar
    Member Since
    Nov 11, 2004
    Location
    Toledo, Ohio
    Posts
    5,736
    Specs:
    Macbook, iMac G5, iPad, iPhone 4, iPod (MANY)!
    Good for you for complaining a bit, in order to get yourself a new display.

  7. #7
    code777
    Guest
    my new imac has one stuck green pixel, i tried to complain to Apple but, heh, they said, "sorry dude, one stuck pixel is acceptable..."

    glad you got a new display!

  8. #8

    Absolute Zero's Avatar
    Member Since
    Aug 05, 2003
    Location
    I'm slowly sinking in the posts of Mac-forums
    Posts
    1,246
    Specs:
    PowerBook 12" Combo Drive/867 MHz/256 MB RAM/40 GB hard drive/Mac OS X 10.3.5/AirPort Extreme it sux
    AppleJustWorks has all kinds of Apple stuff THAT ACTUALLY WORKS.
    I don't like having dead pixels. I don't like having 256 megs of RAM. I don't like this Powerbook.

    *bashes head against wall* Oh why... why why why...

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