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Printer offline


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aggie97

 
Member Since: Apr 12, 2008
Posts: 74
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I currently have a Mac Pro with an HP LaserJet 2015d connected via USB. Everything has been working fine until the past couple of days. Everytime I go to print something, my computer says that the printer is currently offline. I turn the printer off and the back on and it will print the job. However, once the job is complete and a few minutes have passed, the printer says it is offline again. Can anyone offer any suggestions on how to fix this problem. Thanks in advance.
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osxx

 
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Member Since: Jan 19, 2008
Location: houston texas
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Have you tried deleting the printer and then reload the most current driver
then select it as default printer.
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aggie97

 
Member Since: Apr 12, 2008
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How do you properly delete a printer?
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harryb2448

 
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Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
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Mac Specs: iMac i5 2.7GHz, 16GB memory, OS 10.10.1

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Go into System Preferences in the Dock, Print and Fax and there will appear connected and installed printer/s. As suggested delete it by hitting the little (-) sign and reinstall the printer software, go back to System Preferences and choose it or hit the little (+) sign if it has not appeared automatically and select from there.

If no joy, Apple late last year released HP Printer Update v. 1.1.1. It is a +400MB download.
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