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Thread: Printer offline

  1. #1

    Member Since
    Apr 12, 2008
    Printer offline
    I currently have a Mac Pro with an HP LaserJet 2015d connected via USB. Everything has been working fine until the past couple of days. Everytime I go to print something, my computer says that the printer is currently offline. I turn the printer off and the back on and it will print the job. However, once the job is complete and a few minutes have passed, the printer says it is offline again. Can anyone offer any suggestions on how to fix this problem. Thanks in advance.

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    houston texas
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Have you tried deleting the printer and then reload the most current driver
    then select it as default printer.

  3. #3

    Member Since
    Apr 12, 2008
    How do you properly delete a printer?

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac, i7 4GHz, 32GB memory, 1TB PCI-e storgae StOS X.13.3
    Go into System Preferences in the Dock, Print and Fax and there will appear connected and installed printer/s. As suggested delete it by hitting the little (-) sign and reinstall the printer software, go back to System Preferences and choose it or hit the little (+) sign if it has not appeared automatically and select from there.

    If no joy, Apple late last year released HP Printer Update v. 1.1.1. It is a +400MB download.

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