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  1. #1

    Radst3r's Avatar
    Member Since
    Feb 15, 2008
    Posts
    10
    Specs:
    2.0Ghz Aluminium MacBook with 2GB DDR3 RAM and nVidia GeForce 9400M graphics ;)
    My printer isn't printing in colour
    Hi there, I've just made the switch to Mac (and I'm loving it every bit too!)

    However, there is one slight problem I'm having with my Mac (I have the new 2.0 Ghz Aluminium MacBook.

    I have installed my HP printer (it's a DeskJet D2360) but everytime I print something that has colour in it, it prints it in greyscale/black and white instead of colour...

    I definitely have enough colour ink because I plugged my printer into my old PC and printed something, and it printed fine in colour.

    Help will be greatly appreciated thanks
    THE_RADST3R
    Byte Lounge - the digital lifestyle blog

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,503
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    First, make sure you have the latest HP driver for OS X: HP Link to driver download

    If you don't have the latest driver, download and install from the above link. If your driver is current, it may be a matter of setting up the printer for color. (Pretty much automatic for Windows, but sometimes not so for OS X)

    When you select the D2360 for printing a dialog should open. The dialog will consist of several drop down menus. For example: "Copies and pages". By clicking on the down arrow, that should give you other settings to choose from. One of them will be color - grayscale, and so on.

    Go through each menu and make sure all your selections are OK.

    Regards.

  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,782
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Quote Originally Posted by chscag View Post
    The dialog will consist of several drop down menus. For example: "Copies and pages". By clicking on the down arrow, that should give you other settings to choose from. One of them will be color - grayscale, and so on.
    For example, in Word 2008, the option you want from the drop down list is "Quality & Media". After choosing that, there should be a check box for grayscale printing. Make sure that is unchecked.

    There may also be a utility that comes with the printer that determines colour settings. Check to see if anything is available through that.
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  4. #4

    Radst3r's Avatar
    Member Since
    Feb 15, 2008
    Posts
    10
    Specs:
    2.0Ghz Aluminium MacBook with 2GB DDR3 RAM and nVidia GeForce 9400M graphics ;)
    Thanks guys, it turned out that I didn't have the correct drivers. Everything is working perfectly now though
    THE_RADST3R
    Byte Lounge - the digital lifestyle blog

  5. #5


    Member Since
    Mar 30, 2011
    Posts
    10
    I'm having a similar problem with my Canon Pixma ip4200, a hitherto reliable little workhorse. It's a 5-tank system, they're all full, and there doesn't seem to be anything wrong with the print head - when I print a test page there's no inconclusive grinding or streaky bits, it just gives up after PGBK and rolls the paper through without even trying to print the other colours.

    Canon suggested I reinstall the driver. I did and it made no difference. Does anybody have a clue what's going on?

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