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dandy27 03-18-2009 04:12 AM

Applecare Warranty
 
Hi Guys

First post, so please bear with me.

I purchased a new aluminium 13inch macbook from ebay, from a guy who had one as an unwanted present. The unit was still sealed and had never been opened. I offered him £800 and he accepted. Great !!

I am more than pleased with this machine and top marks to Apple for a great product.

The chap I purchased from also sent me a copy of the Applecare agreement (3 yrs) which was taken out when the product was purchased. I have all reference numbers and agreement numbers, but NO ONE at Apple can help me. I am totally lost now and all I want to do is transfer the warrantee details to my name, address etc...

Anyone have any ideas?
Cheers
Simon

bobtomay 03-18-2009 07:20 AM

Directions should be inside the Applecare package. It must be registered. If the previous owner never opened the box, more than likely he didn't take the time to register Applecare either.

Go to apple.com for your country and click on Support at the top.

Then look for a link to Register Applecare.

dandy27 03-18-2009 09:32 AM

he must have done, if he has sent me a certificate with agreement numbers and cover numbers. I just wanna update the agreement with my address and details. surely it aint that complex. just need a number?

bobtomay 03-18-2009 09:48 AM

Terms and Conditions

Scroll down to item # 6

(This link is for the UK. For those not in the UK, go here to find it in your language/location.)


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