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  1. #1


    Member Since
    Jul 05, 2008
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    Geneva
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    4
    Specs:
    iMac - the most basic
    Angry Trouble printing to Epson Stylus 880 from iMac
    My neew iMac is brilliant. Even easier than the last one I had - 15 years ago. Everything works first time - except the printer....... I attached the Epson Stylus color 880 via USB - but the only message I ever get is "Printing data from another port". The printer is listed as being supported by the iMAC and it seems to provide a driver. I have tried deleting the printer and re-adding, rebooting the MAC, buying a new USB cable, upgrading my OS to the newest version, etc. But always the same message. What am I doing wrong ??

  2. #2

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
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    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    Quote Originally Posted by yung View Post
    Everything works first time - except the printer - but the only message I ever get is "Printing data from another port".
    I'm digging deep into my memory recesses here, but have you got another print job that was not completed before you upgraded your Mac?

    The Epson has - I seem to remember - a xxMb memory of its own, which retains unfinished print jobs. You may need to clear the Print Log, or Jobs Waiting, Printer Utilities - some name like that - using the Epson printer software installed on your Mac.

  3. #3


    Member Since
    Jul 05, 2008
    Location
    Geneva
    Posts
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    Specs:
    iMac - the most basic
    What's a PID ?
    You could well be right. But I can't find it in the Epson utility. What I can see is the Mac logs. The last message before "Printing data from another port" is "Started filter /System/libraries/printers/libraries/prtjobmgr/contents/macos/prtjobmgr PID 41172". Then "(joba ) Recoverable: Printing data from another port" repeated hundreds of times.

    What's a PID ? Printer ID? Problem ID?

  4. #4

    hughvane's Avatar
    Member Since
    May 18, 2008
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    3,319
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    Quote Originally Posted by yung View Post
    The last message before "Printing data from another port" is "Started filter /System/libraries/printers/libraries/prtjobmgr/contents/macos/prtjobmgr PID 41172". Then "(joba ) Recoverable: Printing data from another port" repeated hundreds of times.
    What's a PID ? Printer ID? Problem ID?
    Okay, I think that confirms my thought that there is a print job lurking in there. PID is likely to be PrintID, in other words, the identity of the print job.

    Do you know how to track down the file that's mentioned ie. PID 41172? You can either type that description into Spotlight, or go to the file via the directory path that's listed. Note the 'prtjobmgr' part - that, from memory, is what you need to get access to via Epson Utilities. Unfortunately, it's about 4 years since I last used an Epson so I'm unable to go through the track and trace process myself

  5. #5


    Member Since
    Jul 05, 2008
    Location
    Geneva
    Posts
    4
    Specs:
    iMac - the most basic
    New printer time...
    Well the apple help desk have just confirmed that the Epson stylus color 880 is not supported by Leopard 10.5.4. Looks like the only option is to buy a new printer... Such are the hidden costs of home computing.. Anyway, they were very nice people on the help desk and very patient. Now I have to decide on a new printer. Any advice ? canon pixmas takes my fancy...

  6. #6

    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, Canterbury
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    3,319
    Specs:
    MacMini 4.1, OS 10.11 and 10.6; Macbook Pro 8.2, OS 10.11, MacBook 4.1, OS 10.6.8
    Quote Originally Posted by yung View Post
    Well the apple help desk have just confirmed that the Epson stylus color 880 is not supported by Leopard 10.5.4. Now I have to decide on a new printer. Any advice ? canon pixmas takes my fancy...
    Hi Yung, bad luck about the 880. OS Leopard has caused a lot of grief for people with older peripherals (one reason I've stuck with Tiger).

    Pixma? Yesssssss! They're great. I have a baseline MP110 and I work it hard. Other than the odd squeaking noises, it's never missed a beat, and ink use is economical. You can buy generic ink cartridges for the Pixma machines too. For home use, if you don't want high resolution, I'd suggest the MP470 mid-range model. US$100, don't know what prices are like in Switzerland. Go eye-shopping http://www.usa.canon.com/consumer/co...categoryid=178 for detailed info.

  7. #7


    Member Since
    Jul 05, 2008
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    Geneva
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    Specs:
    iMac - the most basic
    Smile
    Ended up with a MP610 - which is probably a bit of overkill but the offer was good and it's now all up and running. Anybody want a second hand Epson SC880 ? Buyer collects !!

  8. #8

    hughvane's Avatar
    Member Since
    May 18, 2008
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    Banks Peninsula, Canterbury
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    Thumbs up
    Quote Originally Posted by yung View Post
    Ended up with a MP610 - which is probably a bit of overkill but the offer was good and it's now all up and running.
    Enjoy the use of it.

    Anybody want a second hand Epson SC880? Buyer collects!!
    My Epson 800 went to recycling , couldn't persuade anybody to buy it, not even with new ink cartridges, all for as little as NZ$20!

  9. #9


    Member Since
    Sep 30, 2008
    Location
    USA
    Posts
    7
    Specs:
    Power PC G4, 867 MHz, 640 MB of memory, Bus speed = 133 MHz, GeForce2 MX video card by NVIDIA
    Epson Stylus Color 880 compatibility with Leopard
    Quote Originally Posted by yung View Post
    Well the apple help desk have just confirmed that the Epson stylus color 880 is not supported by Leopard 10.5.4. Looks like the only option is to buy a new printer... Such are the hidden costs of home computing.. Anyway, they were very nice people on the help desk and very patient. Now I have to decide on a new printer. Any advice ? canon pixmas takes my fancy...
    Isn't that interesting! I am still using a desktop G4 but I have upgraded it with Leopard version 10.5.8 and sometimes I get a communication error when I try to print, and other times I don't. I was wondering when my Epson 880 would become obsolete. It was doing well printing out large .jpg files and .pdf files, and then sometimes it would stop in the middle of a job and get tired or something. I guess I am lucky it has worked up to now.

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