MacBook Pro - new MBP won't recognise my printer...

FreshPants · FreshPants #1 (**permalink**)

06-03-2008, 03:45 PM

I can install the software with no problems but when I try to run the set-up manager no printer appears in the list. (HP Photosmart C3180)

I originally tried a different USB port then via a USB hub. Nothing happens for either. One thing I noticed the last few times I've tried it was, in my USB hub the light flashes for a few seconds then goes out. This might mean something?

Some other steps I've done to maybe help narrow down the issue:-

1. Downloaded & installed the latest driver but still the same thing happens.
2. Tried the printer in my pc laptop.
3. tried swapping the usb cable.

Anyone have any ideas?

Thanks in advance.

techound1 · techound1 #2 (**permalink**)

06-03-2008, 09:03 PM

Are the USB ports working? Try using another USB device in them.

ReVoLuTiOn · ReVoLuTiOn #3 (**permalink**)

06-03-2008, 09:55 PM

Yeh you might of stretched them inside and they've come undone. happens all the time, just buy a new one. Or use one from your external Hardrive.

FreshPants · FreshPants #4 (**permalink**)

06-04-2008, 05:37 AM

Quote:

Originally Posted by techound1

Are the USB ports working? Try using another USB device in them.

Yeah they are working. I have an external sound card in one & a hub in the other. And of course I tried connecting directly to the USB ports.

But I'll try a new cable now

FreshPants · FreshPants #5 (**permalink**)

06-04-2008, 09:24 AM

I now have it working! The solution was buying a new USB cable.

Thanks for the suggestions guys!

techound1 #2 (permalink)
Member Since: Mar 06, 2006 Location: Blogging about good deals on apple stuff. Come visit me ---> Posts: 515	06-03-2008, 09:03 PM Are the USB ports working? Try using another USB device in them. techound1's deal sniffer: home of deals and coupon codes on Apple stuff (and a refurb RSS too!)
	QUOTE Thanks

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MacBook Pro - new MBP won't recognise my printer...

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FreshPants #1 (permalink)
Member Since: May 09, 2007 Location: Jönköping, Sweden Posts: 52 Mac Specs: iBook G4, 1.07Ghz, 768 MB / iPod Video / Macbook Pro 2.4Ghz	06-03-2008, 03:45 PM I can install the software with no problems but when I try to run the set-up manager no printer appears in the list. (HP Photosmart C3180) I originally tried a different USB port then via a USB hub. Nothing happens for either. One thing I noticed the last few times I've tried it was, in my USB hub the light flashes for a few seconds then goes out. This might mean something? Some other steps I've done to maybe help narrow down the issue:- 1. Downloaded & installed the latest driver but still the same thing happens. 2. Tried the printer in my pc laptop. 3. tried swapping the usb cable. Anyone have any ideas? Thanks in advance.
	QUOTE Thanks

FreshPants #5 (permalink)
Member Since: May 09, 2007 Location: Jönköping, Sweden Posts: 52 Mac Specs: iBook G4, 1.07Ghz, 768 MB / iPod Video / Macbook Pro 2.4Ghz	06-04-2008, 09:24 AM I now have it working! The solution was buying a new USB cable. Thanks for the suggestions guys!
	QUOTE Thanks

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