new iMac mouse scrolling and Firefox

rokkitt · rokkitt #1 (**permalink**)

06-01-2008, 10:04 AM

HI

Just got a new imac,

24 inch 3 ghz

the mouse (wired, not wireless) will scroll down BUT WILL NOT scroll up

it is the mouse with the very tiny ball at the front......it doesnt seem like there is a way to take it apart and clean it......help?

sometimes when using firefox, the system will not accesss the internet

a nd sometimes when using firefox, the system will not display pictures, but will display the rest of the webpage I am surfing

any ideas?

thanks!

shfle · shfle #2 (**permalink**)

06-01-2008, 10:16 AM

Put a blank piece of paper on your desk, hold your mouse upside down and rub against the paper vigourously for a minute or so.

norrab · norrab #3 (**permalink**)

06-01-2008, 11:54 AM

Mine stopped scrolling properly 2 days after I bought my iMac. It's now 3 weeks old. I've tried everything suggested short of taking it apart. I will be returning it for a replacement.

rokkitt · rokkitt #4 (**permalink**)

06-06-2008, 10:16 AM

paper rub upside down worked!

thanks

big al

Jester7677 · Jester7677 #5 (**permalink**)

06-07-2008, 07:00 AM

LOL... Yes it did help...

Thanks

CoG888 · CoG888 #6 (**permalink**)

06-07-2008, 09:43 AM

Happens all the time to mine. I just press down at just the right pressure, and it starts working again ( I will try the paper trick next time). My first Mighty Mouse did this, and frustrated me to no end. One of the downsides to a wireless mouse is that there is no tether to stop it if you throw it at a wall. I am being more patient with my second Mighty Mouse.

Fatboydim · Fatboydim #7 (**permalink**)

06-12-2008, 10:19 AM

LOL thanks for that paper trick. Much quicker than cotton buds and alcohol.

Tone · Tone #8 (**permalink**)

06-19-2008, 04:11 AM

Have recently bought the same Imac, and have had a similar problem with my mighty mouse, except that my mouse would scroll up but not down!

I fixed it by closing the little sliding flap under mouse over optical reader and opening it again. Yes, I know, it was highly untechnical and probably chance, but it worked !!

I guess it was the equivalent of the Help Desk panacea for all computer ills - turn the machine off and on again !!!!

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rokkitt #1 (permalink)
Member Since: Dec 01, 2007 Location: new york city Posts: 53 Mac Specs: ++24" imac 3ghz / may-08+ ibook G3-500mhz-10g-384m-12", nov-07 +G4 quicksilver 867 mhz/512MB july/08	06-01-2008, 10:04 AM HI Just got a new imac, 24 inch 3 ghz the mouse (wired, not wireless) will scroll down BUT WILL NOT scroll up it is the mouse with the very tiny ball at the front......it doesnt seem like there is a way to take it apart and clean it......help? sometimes when using firefox, the system will not accesss the internet a nd sometimes when using firefox, the system will not display pictures, but will display the rest of the webpage I am surfing any ideas? thanks!
	QUOTE Thanks

shfle #2 (permalink)
Member Since: Nov 23, 2007 Location: Grimethorpe, South Yorkshire, UK Posts: 305	06-01-2008, 10:16 AM Put a blank piece of paper on your desk, hold your mouse upside down and rub against the paper vigourously for a minute or so.
	QUOTE Thanks

rokkitt #4 (permalink)
Member Since: Dec 01, 2007 Location: new york city Posts: 53 Mac Specs: ++24" imac 3ghz / may-08+ ibook G3-500mhz-10g-384m-12", nov-07 +G4 quicksilver 867 mhz/512MB july/08	06-06-2008, 10:16 AM paper rub upside down worked! thanks big al
	QUOTE Thanks

Jester7677 #5 (permalink)
Member Since: Nov 30, 2007 Posts: 13	06-07-2008, 07:00 AM LOL... Yes it did help... Thanks
	QUOTE Thanks

CoG888 #6 (permalink)
Member Since: May 28, 2007 Location: Denver Posts: 53 Mac Specs: MacPro Quad 2.8 w/ 8800GT / Black MacBook 2.16 C2D	06-07-2008, 09:43 AM Happens all the time to mine. I just press down at just the right pressure, and it starts working again ( I will try the paper trick next time). My first Mighty Mouse did this, and frustrated me to no end. One of the downsides to a wireless mouse is that there is no tether to stop it if you throw it at a wall. I am being more patient with my second Mighty Mouse.
	QUOTE Thanks

Fatboydim #7 (permalink)
Member Since: Jun 30, 2007 Location: Westport / Ireland Posts: 69 Mac Specs: MacBook Pro	06-12-2008, 10:19 AM LOL thanks for that paper trick. Much quicker than cotton buds and alcohol.
	QUOTE Thanks

Tone #8 (permalink)
Member Since: Jun 18, 2008 Posts: 1	06-19-2008, 04:11 AM Have recently bought the same Imac, and have had a similar problem with my mighty mouse, except that my mouse would scroll up but not down! I fixed it by closing the little sliding flap under mouse over optical reader and opening it again. Yes, I know, it was highly untechnical and probably chance, but it worked !! I guess it was the equivalent of the Help Desk panacea for all computer ills - turn the machine off and on again !!!!
	QUOTE Thanks

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