03-08-2008, 11:40 AM

Please help me ! My macbook is all good but once i went to open it everything was usual with a white desktop then there is a square with a question mark in it.. i dont know WHAT it is so PLEASE HELP MEEE PLEEASE!

03-08-2008, 12:15 PM

Originally Posted by taboolz

Please help me ! My macbook is all good but once i went to open it everything was usual with a white desktop then there is a square with a question mark in it.. i dont know WHAT it is so PLEASE HELP MEEE PLEEASE!

Is it just that the wallpaper is missing or is the entire desktop gone?

03-08-2008, 03:07 PM

The entire desktop! Its all WHITE! And there is a square with a question mark!. Please help cwa107!

03-08-2008, 03:27 PM

Have you tried doing a cold reset on it (I assume you aren't able to shut it down)? If not, it might be a good idea to unplug the power and remove the battery and restart it.

03-08-2008, 04:03 PM

From what it seems Mac OS X isn't able to boot up. Boot from your OS X DVD (insert disc > press C while starting up) and then launch Disk Utility (Utilities > Disk Utility). From there try a disk check and see whether your hard drive is okay.

03-09-2008, 07:54 AM

I dont have my CD!. I was in a hurry so i took it to a place to fix it!.

03-09-2008, 08:26 AM

hey again!. my dad didnt take my macbook to fix so i got someone to bring me a CD!. im waitin for my macbook to come baaaaaack to life!

03-09-2008, 10:02 AM

So did you try the disk utility thing?

03-09-2008, 11:25 AM

i still didnt get the CD, and there is antoher problem! i put a wrong CD and dont know how to eject it! MAN COULD THIS GET ANY WORSE? Pleaaasee Goobimama HEEEELP!

03-09-2008, 11:26 AM

When you turn the Macbook on, press and hold the trackpad button immediately after the screen turns gray. The CD should pop out.

03-09-2008, 11:34 AM

OMG Thanx alot! Is there anything else i can do without the MAC OS X CD?

03-09-2008, 11:38 AM

Originally Posted by taboolz

OMG Thanx alot! Is there anything else i can do without the MAC OS X CD?

Well, it sounds like you have some form of corruption on the hard disk. Without a tool like Disk Utility (on your system disc) or DiskWarrior (about $99), you're kind of up the creek without a paddle.

Know anyone else locally who has a MacBook? Perhaps you could borrow their disc?

Do you happen to have Apple Care? I understand that comes with a disc with Tech Tool Pro.

03-09-2008, 11:42 AM

Ya I Can get a Disk But not 2day, i cant waaait!. B4 all this happened to my macbook it had SOME KIND OF TROUBLE Shutting down, it toook up to 4mins to shut down!. are u SUURE It would work doing the disk thing?

03-09-2008, 11:47 AM

if its somethin with the hard disk the CD thing wont work right? what will happen to my macbook if the hard disk is corropted?

03-09-2008, 11:51 AM

Originally Posted by taboolz

if its somethin with the hard disk the CD thing wont work right? what will happen to my macbook if the hard disk is corropted?

Booting from the CD and running Disk Utility to repair the corruption will likely correct any inconsistencies on the disk if it's not a hardware failure. That doesn't mean that your computer will instantly be back to normal. If the corruption is very severe, it could mean you need to reinstall your OS or restore from backup (you do have a backup, don't you?).

If it has a bad hard drive (a common point of failure), you'll need to replace it. Either way, you won't know without your system disc.