OS 10.5 - Password problem

laurarose · laurarose #1 (**permalink**)

02-10-2008, 09:22 AM

Hi,

I just bought a macbook recently and I've been having some problems with my Administrator password. When I go to change settings on some applications there is a lock on it. I click on the lock and it tells me to to enter my admin name and password. I do so but it keeps telling me that the name or password is incorrect. So then I decided to reset my password by putting in the install disc etc. and thought this would solve the problem. When i restarted the computer it asked for my (new) name and password so I could log on to my desktop and that worked fine. But then when I went to change settings after clicking on the lock the same 'name or password is incorrect' message comes up.

Any suggestions of what to do would be great. Thanks.

lifeisabeach · lifeisabeach #2 (**permalink**)

02-10-2008, 10:13 AM

Create a new user and give it administrative privileges. Then log into that user and try again.

BTW... what apps/changes are you trying to do, if I may ask?

laurarose · laurarose #3 (**permalink**)

02-10-2008, 11:27 AM

Hi,
I tried that but it wont work. I go to add a new user and everything is in grey and wont allow me to click on it. Then again the lock is in the bottom left hand corner and it says 'click on the lock to make changes'. I do so and my problem arises again. It asks for the administrators name and password and then when I type them it it says they're wrong.

louishen · louishen #4 (**permalink**)

02-10-2008, 12:29 PM

Is this macbook second hand

have you done any system software upgrades on it

kgeier82 · kgeier82 #5 (**permalink**)

02-10-2008, 12:43 PM

you may in the end need to use the leopard disks for a reinstall.

if you cant get the admin password, which sounds like u cant...

lifeisabeach · lifeisabeach #6 (**permalink**)

02-10-2008, 01:11 PM

It sounds to me that you simply don't have administrative privileges. On the Accounts page with the list of users, does it say you are an administrator?

MacHeadCase · MacHeadCase #7 (**permalink**)

02-10-2008, 01:14 PM

Excellent observation, life is a beach!

If that is the case, laurarose, check out this Apple Knowledge Base article, Mac OS X 10.5: Administrator user changes to standard.

And welcome to Mac-Forums!

kgeier82 #5 (permalink)
Member Since: Dec 01, 2006 Posts: 1,495 Mac Specs: MBP 2.4/2GB/200HD/256 8600gt	02-10-2008, 12:43 PM you may in the end need to use the leopard disks for a reinstall. if you cant get the admin password, which sounds like u cant... 2.4ghz Unibody \| Hitachi 320GB 7200 \| 256MB 9600gt
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laurarose #1 (permalink)
Member Since: Feb 10, 2008 Posts: 2	02-10-2008, 09:22 AM Hi, I just bought a macbook recently and I've been having some problems with my Administrator password. When I go to change settings on some applications there is a lock on it. I click on the lock and it tells me to to enter my admin name and password. I do so but it keeps telling me that the name or password is incorrect. So then I decided to reset my password by putting in the install disc etc. and thought this would solve the problem. When i restarted the computer it asked for my (new) name and password so I could log on to my desktop and that worked fine. But then when I went to change settings after clicking on the lock the same 'name or password is incorrect' message comes up. Any suggestions of what to do would be great. Thanks.
	QUOTE Thanks

lifeisabeach #2 (permalink)
Member Since: Sep 30, 2007 Location: Wilmington, NC Posts: 5,787 Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1	02-10-2008, 10:13 AM Create a new user and give it administrative privileges. Then log into that user and try again. BTW... what apps/changes are you trying to do, if I may ask?
	QUOTE Thanks

louishen #4 (permalink)
Member Since: Oct 22, 2007 Location: London Posts: 8,653 Mac Specs: Mac Mini Core i7 2012 \| White 2009 MacBook 2 Ghz \| 733 Mhz G4 Quicksilver	02-10-2008, 12:29 PM Is this macbook second hand have you done any system software upgrades on it
	QUOTE Thanks

lifeisabeach #6 (permalink)
Member Since: Sep 30, 2007 Location: Wilmington, NC Posts: 5,787 Mac Specs: iMac i3 (mid-2010) + OS 10.8; TV 2; iPhone 4S; iPad 1	02-10-2008, 01:11 PM It sounds to me that you simply don't have administrative privileges. On the Accounts page with the list of users, does it say you are an administrator?
	QUOTE Thanks

MacHeadCase #7 (permalink)
Guest Posts: n/a	02-10-2008, 01:14 PM Excellent observation, life is a beach! If that is the case, laurarose, check out this Apple Knowledge Base article, Mac OS X 10.5: Administrator user changes to standard. And welcome to Mac-Forums!
	QUOTE Thanks

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