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OS X - Operating System General OS operation information and support

OS 10.4 - Stuck on grey Apple screen


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BeanieRobert

 
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Member Since: Jun 12, 2007
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Twice in about 2 weeks, when i turn on my MacBook Pro it just stays on the grey apple logo screen with the circle indicating that it is loading. It doesnt go to the log in screen. The only way to get off this screen is to reinstall tiger and do a archive and install.

Is there any reason why this is happening and what i can do to stop it from happening again?

I'm A Mac. And I Work Better Then A PC.
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Zedaine

 
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Your hard drive may be failing. Run disk utility from your tiger disk and check your hard drive for any problems.
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mac57

 
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Does powering off and restarting help, or is a reload the only thing that helps?

Have you tried the ultimate laptop reset? Pull out the battery and let it sit for 1/2 hour and then try again?

Once you DO get it working, does it go back to failing again on the next power cycle, or does it then work for some period of days/weeks and fail again? This seems to be implied by what you have posted.

Once you do get it going again, I would recommend firing up Disk Utility and ensuring that your disk passes all tests. The disk could be failing, but other things could be failing as well or instead. Reloading is a fairly dramatic solution that touches a lot of stuff.

So, I would recommend doing the reload next time it fails, to restore it to operation. Then do the disk testing (if you have any stronger utilities such as Disk Warrior or TechTools, running these on your disk would be good too). Then, on the next failure, try the "ultimate laptop reset".

If none of this leads you anywhere, it is likely time to go back to Apple with this one. Clearly, it should not be happening!

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BeanieRobert

 
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Quote:
Originally Posted by mac57 View Post
Does powering off and restarting help, or is a reload the only thing that helps?

Have you tried the ultimate laptop reset? Pull out the battery and let it sit for 1/2 hour and then try again?

Once you DO get it working, does it go back to failing again on the next power cycle, or does it then work for some period of days/weeks and fail again? This seems to be implied by what you have posted.

Once you do get it going again, I would recommend firing up Disk Utility and ensuring that your disk passes all tests. The disk could be failing, but other things could be failing as well or instead. Reloading is a fairly dramatic solution that touches a lot of stuff.

So, I would recommend doing the reload next time it fails, to restore it to operation. Then do the disk testing (if you have any stronger utilities such as Disk Warrior or TechTools, running these on your disk would be good too). Then, on the next failure, try the "ultimate laptop reset".

If none of this leads you anywhere, it is likely time to go back to Apple with this one. Clearly, it should not be happening!
-Powering off/restarting doesnt help. Only reinstalling tiger works

-No i haven't tried that, maybe i will this weekend.

-The next day it is fine, and it stays fine for a few days. The last time it happened was yesterday, and before that it happened around Tuesday of last week.

-When the screen stays on the apple logo i always insert the Mac OS X disk 1 that came with my mac. I then repair the disk and it says that there is nothing wrong and that it does not need to be repaired.

*I should be getting leopard at the end of next week. If this happens again before i get leopard, i will be taking it to my local apple store.

I'm A Mac. And I Work Better Then A PC.
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carmelkevlar33

 
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I have the same issue, but it's not a normal boot issue. It happens when I put my leopard install disk in and try to upgrade it. I've tried installing while logged into the os (double clicking the icon when the dvds in so it reboots automatically into the installation) and by holding down c while just booting. I tried holding alt while booting and selected the leopard install disk... didn't work either. I'd take it to the mac store but the closest one's about 2 hours away. Anyone have any idea what could be going on? I'm diein' to use leopard!
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