11-08-2007, 11:58 AM

Using the mac app Mail....everything is spaced out and very messed up.

I've attached a screen shot of a message being composed, and you will see the size of the text is normal, but when you do a hard return, it jumps down about 10 lines. In the screenshot, you can see how large the cursor is below the 2 lines of text....what's causing this?

11-13-2007, 01:24 PM

Bump....I really need to fix this.

11-13-2007, 05:00 PM

I see this when I'm replying to an email and the original body usually has this line which sort of indents it just a little. You should be able to backspace over it or highlight/delete it.

On the other hand, if you're not replying to an email then the cursor size is dictated by the font size .... this could be a strange one in that case if you haven't altered the font size ...

11-13-2007, 05:14 PM

is the font size going up when you type with the big cursor ?

11-13-2007, 06:43 PM

Problem solved!

I opened up TextEdit and noticed it was the exact same way when I typed.

I changed fonts, from Helvetica to something else, and it was perfect. That told me almost immediately that Helvetica was corrupted in some way.

so, I opened up Font Book, right clicked on Helvetica, clicked on Validate Font and it came up with a little orange exclamation point.

I went to another Mac, went into the fonts folder and copied the Helvetica font onto a thumb drive, and then brought it over to the other computer and overwrote the corrupt Helvetica font...and that did the trick

11-13-2007, 07:12 PM

Nice work of troubleshooting there!!

And thanks for posting back your fix.

11-13-2007, 07:18 PM

Yes, very good troubleshooting job there! Thanks for sharing.

That was the only thing I could think of that could cause your issue. Glad it's fixed!