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  1. #1


    Member Since
    Jul 31, 2007
    Posts
    4
    Spinning Beach Ball Icon
    Hi all,

    I purchased the 2.16GHz White MacBook from the Apple UK Store a week or two ago and have been having a few issues since.

    Lately it's been occurring when I'm using Safari, Apple Remote Desktop or Transferring over the network but the MacBook beach ball icon comes on and doesn't disappear. Sometimes it only appears when I hover over the top right of the screen where the Airport and Bluetooth icons are.

    Force quitting applications doesn't help as they still don't close down. Finder relaunches but the ball doesn't disappear and if I choose to shutdown or restart then the MacBook doesn't actually shutdown or restart. The only way to turn off is to hold the power button down until it knocks off.

    I ran the Apple Hardware test and it didn't alert me to any problems.

    I've done two clean installs and the problem still persists.

    Any ideas or is this going to have to be sent back to Apple?

    Paul

  2. #2

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    WoW!

    I actually really dislike that BeachBall Effect! But I don't get why it would still persists after 2 Re-Installs of the OS! That is kinda strange. Seems either a corrupt software issue, could even be that the Install CDs you have might have bad files on them.

    Or There is something hosed in the Hardware. I'd get on the phone with Apple and see what they say.


    EDIT:

    Did you try software update to see if there is anything that came out that could help with the issue.

  3. #3

    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,456
    Specs:
    MacBook
    Reinstalling the OS rarely does any good. That is more of a "Windows tactic" that really has no place in the Mac world.
    And, there likely isn't anything wrong with your discs.
    You should make sure that you have the latest Software Updates, though.

    Also, a little more about your machine specs would help.
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  4. #4


    Member Since
    Jul 31, 2007
    Posts
    4
    Quote Originally Posted by D3v1L80Y View Post
    Reinstalling the OS rarely does any good. That is more of a "Windows tactic" that really has no place in the Mac world.
    And, there likely isn't anything wrong with your discs.
    You should make sure that you have the latest Software Updates, though.

    Also, a little more about your machine specs would help.
    I have all the latest Software updates. I've just cleaned the Cache, done a file system check and repaired permissions. Maybe this will help.

    Specifications

    1GB 667 DDR2 - 2x512MB SO-DIMMs
    120GB Serial ATA drive (5400rpm)
    Keyboard (English) & Mac OS (English)
    2.16GHz Intel Core 2 Duo
    Double-layer SuperDrive
    AirPort Extreme Card & Bluetooth

    Never had these problems with my iMac by the way.

  5. #5

    shahvikram123's Avatar
    Member Since
    Nov 16, 2006
    Location
    UK, London
    Posts
    638
    Specs:
    13 inch Macbook Pro Retina, 2.7ghz, 128gb SSD
    Why is reinstalling more of a windows tactic? sorry, I was just curious

  6. #6

    shmendall's Avatar
    Member Since
    Jun 04, 2007
    Location
    Lancaster, England
    Posts
    145
    Specs:
    IMAC 20"!! WOOH YEAH!! 2gb ram - 250gb hd 2.16ghz core 2 duo
    Because (and I can back this up) it usually fixes problems with windows
    Diana F+
    HOLGA 135
    Actionsampler

  7. #7


    Member Since
    Jul 31, 2007
    Posts
    4
    Looks like the new updates have fixed my problem

  8. #8


    Member Since
    Jul 11, 2007
    Location
    South-East PoopLand, I Mean England :P
    Posts
    167
    good good

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