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OS X - Operating System General OS operation information and support

OS 10.4 - Kernel Panics and Random Restarts on a new Macbook


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mellyrose

 
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Member Since: Jan 11, 2007
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Mac Specs: White Macbook 2.0GHz Intel Core 2 Duo, 2GB SDRAM, 160GB HD | 80GB Video iPod

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I'm kind of freaking out. I traded my Core Duo for a Core 2 Duo just a couple months ago, and within weeks of getting it, I got my first kernel panic. I hadn't gotten any on my older Macbook, so I was a bit perturbed. I brushed it off...until I got a second a week later. Now, it's 2 months later, I just got probably my 10th kernel panic since I got the thing, the 2nd in 2 weeks!!!

I should also mention that I have serious issues with the thing restarting itself randomly when I close the lid. All of my power settings are correct, so I know it's not that...and it doesn't happen everytime. It's totally unpredictable.

The panics happen when I'm doing the most harmless things - usually Mac programs: Safari, iTunes, iChat...sometimes Firefox. All memory, etc is factory installed.

Besides any feedback about what I should do, I'd like to know if anyone thinks my data is in danger? I'm totally panicking myself at this point

I need to make it to a Genius Bar, I know.
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knightlie

 
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Back up your data and return it.

And what software do you have on it? There might be something dodgy causing panics.

[URL="http://beadia.net"]Beadia[/URL - Jewelry Business Management Software]
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mellyrose

 
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Nothing out of the ordinary: PS CS2, AI CS2, and the Wacom Tablet Driver are the only things I've added to this machine.
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knightlie

 
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I run the Wacom driver without trouble too. I'd take it in and get it checked.

[URL="http://beadia.net"]Beadia[/URL - Jewelry Business Management Software]
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mellyrose

 
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It just happened for the 2nd time THIS MORNING! It's getting more frequent. I called Apple Support and they want me to do an archive and install. Does this sound right? I think I might just take it in to the GB and have them run tests.
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I once had bad RAM (installed by the store I bought it from) and Apple Care told me the same thing. Needless to say reinstalling the OS changes nothing to the problem if it is RAM.
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mellyrose

 
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Well now the "random" restarts aren't random. It's everytime I close the lid. I'm ****** now. I guess I just need to prey my HD doesn't disintegrate before I can back it up and take it into the store.
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ArmyChief

 
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Did you install the 10.4.10 update? I was over on apple.com reading the forums over there, and LOTS of people have had issues with kernal panics and airport connectivity since upgrading to 10.4.10.

I just got my new MacBook delivered today and was reading the apple forums to check before I did the update. My MacBook has 10.4.8 on it. I have an iBook G4 that came with 10.4.9 installed, and I've never had any problems with it.

Some of the other more experienced people may know more about it. I'm going to wait on the update.

William
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mellyrose

 
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Yep - up to date with everything! I actually got ANOTHER panic yesterday, totalling 3 for the day. Way more than I have ever experienced and I'm furious. I'll be taking it to the GB next week.

Thanks for the suggestions.
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Dodger

 
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I made a post just now about the same thing... didn't see yours >.<

However, there is no explanation here of what to do about it? I don't really understand what's going on still
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