Results 1 to 12 of 12
  1. #1


    Member Since
    Jun 18, 2007
    Posts
    10
    erm... i think its broken :S
    Hello, i've had my macbook for almsot six months now and tonight, i was just using MSN and this message came up

    http://docs.info.apple.com/article.html?artnum=107061

    now it wont go away, ive restarted loads... what can i do? nothings responding

    (im not even sure what OS it is..im useless )

  2. #2

    Kash's Avatar
    Member Since
    Dec 03, 2006
    Location
    Irvine, CA
    Posts
    9,385
    Specs:
    Black Macbook C2D 2GHz 3GB RAM 250GB HD iPhone 4 iPad 3G
    Kernel panics generally mean a hardware issue. Get out the discs that came with your Macbook and find the one to run hardware tests to rule out that possibility.

    And your Macbook is running 10.4 Tiger

    June 2007
    July 2009

  3. #3


    Member Since
    Jun 18, 2007
    Posts
    10
    Quote Originally Posted by Kash View Post
    Kernel panics generally mean a hardware issue. Get out the discs that came with your Macbook and find the one to run hardware tests to rule out that possibility.

    And your Macbook is running 10.4 Tiger
    Thanks... that'll have to waiit till morning tho. *sigh*

    i have other problems with this machine too! the monitor is messed up.... when i watch videos or have pictures, some pixels are green, and some are purple. any idea on that too?

  4. #4

    Kash's Avatar
    Member Since
    Dec 03, 2006
    Location
    Irvine, CA
    Posts
    9,385
    Specs:
    Black Macbook C2D 2GHz 3GB RAM 250GB HD iPhone 4 iPad 3G
    Is it the same set of pixels or do they randomly pop up? If it's the same set, it could be that you have stuck pixels. I think there is a way to fix this problem on your own, but I don't know off the top of my head. Perhaps somebody else can shed some light on it.

    Be sure to post the results of your hardware test so that we can help advise you better

    June 2007
    July 2009

  5. #5


    Member Since
    Jun 18, 2007
    Posts
    10
    Quote Originally Posted by Kash View Post
    Is it the same set of pixels or do they randomly pop up? If it's the same set, it could be that you have stuck pixels. I think there is a way to fix this problem on your own, but I don't know off the top of my head. Perhaps somebody else can shed some light on it.

    Be sure to post the results of your hardware test so that we can help advise you better
    it's differnet pixels each time, although when i scroll a page down, when the image moves, the same pixels will stay discoloured....

    The hardware test will have to wait until after work tomoro,as im not too sure where my discs are.

    thanks for all your help so far though

  6. #6


    Member Since
    Jun 18, 2007
    Posts
    10
    The test gave this result:

    4MEM/1/40000000: 1414d918

    but also 1414d3b8

    then

    1414d198 (seven times) and then it didnt seem like anything was happening.

    What do i do?

  7. #7
    MacHeadCase
    Guest
    Googling for those numbers doesn't bring anything up. I have a feeling it,s warning you about bad RAM. Just the code MEM makes me think of that.

    Did you add any or is it all factory installed RAM? In either case, take it back to an Apple Store nearby or a Mac reseller and have them check it out: it should be still under warranty.

  8. #8


    Member Since
    Jun 18, 2007
    Posts
    10
    It had extra installed RAM when i bought it. I'll take it tomorrow. Will they keep it or is it a job tha can be fixed there and then?

  9. #9
    MacHeadCase
    Guest
    Did the store install the extra RAM module or did you?

    If you installed it yourself, take the extra module out. Restart. If it is the new module that is faulty, there shouldn't be any further kernel panics if the rest is healthy. And if you installed it yourself, contact the reseller you bought it from and get a brand new module to replace it, if you bought RAM that has a lifetime warranty, that is.

    If it was installed by the store, they should swap this faulty module for a new one no charge.

  10. #10


    Member Since
    Jun 18, 2007
    Posts
    10
    yep. i ordered it online about 6 months ago. it should still be fine. i'll be hunting for a shop this week....

  11. #11


    Member Since
    Jun 18, 2007
    Posts
    10
    my macbook has a copy of final cut pro on it... .given to my by a tutor at university. along with a serial number... if i ahve to send this off to apple, will i get done for it? im pretty sure thats illegal right? will they check my harddrive?

  12. #12
    MacHeadCase
    Guest
    I have never sent a computer back at Apple so am not sure what exactly they do. You should have no problem, however, if you can prove you are a student if they look around that hard drive of yours.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Scroll broken/YouTube broken
    By AppleCider in forum iOS and Apps
    Replies: 2
    Last Post: 07-21-2012, 06:10 PM
  2. Broken Display or, as I call it: Broken Glass Image
    By Mr.Scade in forum Apple Desktops
    Replies: 5
    Last Post: 08-20-2010, 01:42 PM
  3. erm. well confuzzled
    By griffo70 in forum OS X - Apps and Games
    Replies: 2
    Last Post: 06-12-2007, 06:22 PM
  4. erm
    By griffo70 in forum Apple Notebooks
    Replies: 4
    Last Post: 06-03-2007, 12:26 PM
  5. YAY! I Got A New iBook...erm...some help please..
    By DakRoland in forum Apple Notebooks
    Replies: 2
    Last Post: 08-24-2004, 10:53 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •