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  1. #1


    Member Since
    Jun 18, 2007
    Posts
    4
    Unhappy Unexpected Quitting and Freezing
    Hi all;

    I am having a somewhat bizzare problem with my MacBook (it's a 2ghz, 1GB ram, 60GB HDD running OS 10.4.9). Recently (the past couple of days), my programmes have been unexpectedly quitting or freezing on me.

    It is mainly happening to MS Messenger, Work and Firefox. Messenger goes down every time I try to close a conversation window, started originally freezing needing a force quit, but now it is just quitting on me, word is freezing then quitting everytime I try to save a document, I found that out the hard way and lost three hours work, and FF just keeps falling over, not at ay particular time or on any particular actions from me, randomly while loading a page or even just when I am scrolling down.

    I recently uninstalled ClamXav, and recently installed the Safari Beta. Other than that, I don't think I have done anything.


    Any thoughts? It's just like being back on windows!

    Thanks in advance.

    Nick

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by opticalcortex View Post
    Hi all;

    I am having a somewhat bizzare problem with my MacBook (it's a 2ghz, 1GB ram, 60GB HDD running OS 10.4.9). Recently (the past couple of days), my programmes have been unexpectedly quitting or freezing on me.

    It is mainly happening to MS Messenger, Work and Firefox. Messenger goes down every time I try to close a conversation window, started originally freezing needing a force quit, but now it is just quitting on me, word is freezing then quitting everytime I try to save a document, I found that out the hard way and lost three hours work, and FF just keeps falling over, not at ay particular time or on any particular actions from me, randomly while loading a page or even just when I am scrolling down.

    I recently uninstalled ClamXav, and recently installed the Safari Beta. Other than that, I don't think I have done anything.


    Any thoughts? It's just like being back on windows!

    Thanks in advance.

    Nick
    Remove ClamXAV first and see if there is any difference. Since there are no known viruses for the Mac, Mac anti-virus products use heuristics which monitor and intervene in certain functions of the OS. It is more likely this would cause a problem than another program that doesn't run constantly.

    Aside from that, try running the cleaning and maintenance tools in Onyx. Also, run the Apple Hardware Test from your OS X CD to verify that there are no hardware problems.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3

    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo
    Safari 3 beta causes MSN crashes.

  4. #4


    Member Since
    Jun 18, 2007
    Posts
    4
    Quote Originally Posted by cwa107 View Post
    Remove ClamXAV first and see if there is any difference. Since there are no known viruses for the Mac, Mac anti-virus products use heuristics which monitor and intervene in certain functions of the OS. It is more likely this would cause a problem than another program that doesn't run constantly."
    ClamXAV was un-installed pre these problems, I wonder if in the uninstall it took something out that sent everything wobbly.

    I will run the other suggested options and see where that gets me.

    Thanks

    Nick

  5. #5


    Member Since
    Jun 18, 2007
    Posts
    4
    Thumbs up Hurrah!
    Bad form replying to one's own post, but... it may just have worked. My save/quit problem appears to have stopped, and messenger is not quitting when I close a convo. window.

    Thanks to cwa107 for suggesting the OynX stuff, it appears to have worked. Will still run the hardware check for damage when I get home to make sure all is tickety-boo there.


    Cheers!

    Nick

  6. #6


    Member Since
    Jun 18, 2007
    Posts
    4
    So after all was well for about 24 hours, Word has started to play up again. Tried to save an untitled document for the first time, and it fell over. Rather than crashing like is did initially yesterday, it just froze, bouncing beach ball constantly, Word not responding in force quit window, and the message 'word is connecting to the printer' at the bottom of the page. It was doing this some of the time yesterday before it was resolved using Oynx. Oh and I am not connected to a printer at the moment, which is possibly why it is struggling to find one, but I am asking it to save not to print!

    Keeps doing it after a restart, ran OynX again on cleaning/maintenance and it works again after the restart, but I suspect this is a temporary fix again.

    Cheers

    Nick

  7. #7

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by opticalcortex View Post
    So after all was well for about 24 hours, Word has started to play up again. Tried to save an untitled document for the first time, and it fell over. Rather than crashing like is did initially yesterday, it just froze, bouncing beach ball constantly, Word not responding in force quit window, and the message 'word is connecting to the printer' at the bottom of the page. It was doing this some of the time yesterday before it was resolved using Oynx. Oh and I am not connected to a printer at the moment, which is possibly why it is struggling to find one, but I am asking it to save not to print!

    Keeps doing it after a restart, ran OynX again on cleaning/maintenance and it works again after the restart, but I suspect this is a temporary fix again.

    Cheers

    Nick
    Connect a printer to it and see if the problem persists. Word is reliant on the printer driver to correctly format the document - even when you go to save it. If it's waiting to see if a printer that was once connected still is, it may just be failing over because the printer is unexpectedly disconnected.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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