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  1. #1

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook disaster
    hi
    well folks it finally happened

    my macbook won't boot all i get is the dreaded
    flashing folder with question mark?

    either the software to start up is corrupt or the harddrive
    has crashed.

    can't boot from dvd as the hard drive is gone - i've lost everything

    woe is me

    any offers of help or sympathy accepted

    regards

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Is the hard drive making odd noises or clacking? What events directly preceded the flashing folder? Do you have Bootcamp installed?
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook disaster
    hi

    no noises from machine
    i don't have boot camp, prior to the crash machine froze with spinning
    beach ball. when after shut down - it won't reboot i think its software
    - but fear i need to reinstall os x, - but can't even do that as there's no hard drive icon?

    any help i'll try before it goes back to apple

    regards

  4. #4

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by brendan67 View Post
    hi

    no noises from machine
    i don't have boot camp, prior to the crash machine froze with spinning
    beach ball. when after shut down - it won't reboot i think its software
    - but fear i need to reinstall os x, - but can't even do that as there's no hard drive icon?

    any help i'll try before it goes back to apple

    regards
    Give this a try - turn the machine on, press and hold Command-Option-P-R. Wait for the power-on chime to happen three times and then release.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook disaster
    hi

    i've reset pram which is yhour suggestion i think and still no
    hard drive

    regards

  6. #6

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by brendan67 View Post
    hi

    i've reset pram which is yhour suggestion i think and still no
    hard drive

    regards
    OK. You mentioned that you were unable to boot from the System CDs, because when you did, there was no hard drive available? If that's the case, it sounds like your hard drive is bad.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  7. #7

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook disaster
    hi
    yeh but is it the drive itself or software?like back to apple

    either way it looks like back apple

    one thing is can you advise how i can get the dvd out?

    as i can't get past it now as its in the drive?

    regards

  8. #8

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by brendan67 View Post
    hi
    yeh but is it the drive itself or software?like back to apple

    either way it looks like back apple

    one thing is can you advise how i can get the dvd out?

    as i can't get past it now as its in the drive?

    regards
    If you're not even seeing the hard disk, it's definitely the drive itself. You would at least see it as an available option if it was just that the file structure was damaged.

    To eject the CD/DVD, just press and hold the mouse button when you turn the machine on until the disc ejects.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  9. #9

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook disaster
    hi

    tried that won't even let me eject the disk

    regards

  10. #10

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by brendan67 View Post
    hi

    tried that won't even let me eject the disk

    regards
    Make sure you start with the machine turned off, just to be safe, remove the battery and pop it back in. Then start the machine with button held down. If that doesn't work, try it with the Eject key as well.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  11. #11

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook disaster
    hi

    i was trying to boot up forlornly with a firewire cable
    and got the dvd out - great.

    firewire confirms our fears as the hard drive of the target macbook
    wouldn't appear on my imac.

    back to square one

    another suggestion was disk warrior - which of course i don't have

    looks like apple would u agree?

    so far with this macbook i've had a new battery, a new battery charger,
    and new faceplate which went discoloured.

    it now appears the hard drive has crashed

    i'm writing this on my trusty ibook g4, which never had a single problem

    regards

  12. #12

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,872
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by brendan67 View Post
    hi

    i was trying to boot up forlornly with a firewire cable
    and got the dvd out - great.

    firewire confirms our fears as the hard drive of the target macbook
    wouldn't appear on my imac.

    back to square one

    another suggestion was disk warrior - which of course i don't have

    looks like apple would u agree?

    so far with this macbook i've had a new battery, a new battery charger,
    and new faceplate which went discoloured.

    it now appears the hard drive has crashed

    i'm writing this on my trusty ibook g4, which never had a single problem

    regards
    I highly doubt Disk Warrior will do anything for you considering that the drive doesn't appear to be seen on the bus itself (very typical of some of the laptop hard drive failures I've seen in my work - particularly when there's no evidence of a mechanical failure). I would say your only option would be to go back to Apple.

    Unfortunately, in my line of work, I see a lot of failed laptop hard drives (more so than desktop drives) and the trend of seeing failed drives in newer machines has only increased lately. I don't blame the system manufacturers themselves as much as I do the hard drive manufacturers. They just don't seem to be churning out the kind of reliability that they have in the past. I remember in years past seeing hard drives that were 7+ years old still chugging along just fine. Now, I'm surprised to see a drive that's more than a year or two old and still running problem free - if nothing else, they usually start to whine loudly after some time. Hitachi, Samsung and Fujitsu seem to have the worst problems in my experience. I've seen only a couple of failed Seagates, and have never seen a failed Western Digital 2.5" HDD.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  13. #13

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook crash
    hi

    cwa 107

    thanks for your help and input i knew it all along and agree my hard drive has failed at least it did it, inside the warranty.

    glass half full, and all that.

    kind regards

  14. #14

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,866
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    I agree, sounds like the hard drive bit the dust. Did you have any of your data backed up? Sounds like a trip to Apple for that Macbook. Sorry if you lost anything important.

  15. #15

    brendan67's Avatar
    Member Since
    Jan 24, 2005
    Posts
    698
    Specs:
    MacbookAir iPhone6
    macbook crash
    Quote Originally Posted by dtravis7 View Post
    I agree, sounds like the hard drive bit the dust. Did you have any of your data backed up? Sounds like a trip to Apple for that Macbook. Sorry if you lost anything important.
    yeh its a goner lost an iweb blog archive which wasn't fully backed up
    anyway i can get it from .mac.

    anyone?

    regards

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