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  1. #1


    Member Since
    Mar 23, 2007
    Posts
    5
    Stuck on startup Help pls!
    Hi,

    My macbook pro was installing updates. It went into screensaver mode, when I took it out the screen went grey, and after a while the screen came up telling me to hold the power button down to shut down / restart my computer.

    When I turn it back on it stays stuck on the startup, before getting to the login page, with the thinking circle going round.

    I have left it like that for over an hour but nothing happens.

    Does anyone know anything that could help?

    Thanks!

  2. #2


    Member Since
    Mar 23, 2007
    Posts
    5
    Sorry wrong part of forum...moving to software

  3. #3


    Member Since
    Mar 23, 2007
    Posts
    5
    Stuck on startup Help pls!
    Hi,

    My macbook pro was installing updates. It went into screensaver mode, when I took it out the screen went grey, and after a while the screen came up telling me to hold the power button down to shut down / restart my computer.

    When I turn it back on it stays stuck on the startup, before getting to the login page, with the thinking circle going round.

    I have left it like that for over an hour but nothing happens.

    Does anyone know anything that could help?

    Thanks!

  4. #4


    Member Since
    Oct 27, 2006
    Posts
    897
    In all probability the update failed. You may have to go back to your original system CD and do the Archive and Install process. It is perfectly safe, just read each screen carefully and go slowly. You will have to reapply the 10.4.9 update, turn off that screen saver and above all make sure that no other apps are running. It seems that most people who had problems were multi-tasking. Which is exactly what I was doing when my update failed!

  5. #5

    mikeyman's Avatar
    Member Since
    Feb 01, 2007
    Posts
    751
    Specs:
    13" macbook C2D; 24" Imac, 8GB Iphone
    My macbook also did this
    I had to use the "restore" disks and reinstall everything
    i didnt lose any data or my prgrams etc
    just make sure you do not do a clean install

  6. #6


    Member Since
    Mar 23, 2007
    Posts
    5
    Thanks guys!

    Will try and let you know

  7. #7

    kgeier82's Avatar
    Member Since
    Dec 01, 2006
    Posts
    1,495
    Specs:
    MBP 2.4/2GB/200HD/256 8600gt
    try holding down the "alt" button at chime.

    should work
    2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt

  8. #8


    Member Since
    Mar 23, 2007
    Posts
    5
    Have tried but the mac doesn't boot from the CD, it just goes straight to the thinking page where it stays stuck?

  9. #9


    Member Since
    Nov 30, 2006
    Location
    Rockford, OH
    Posts
    85
    Specs:
    2.16GHz Intel Core 2 Duo, 2GB 667 DDR2 SDRAM, 160GB Serial ATA Drive @ 5400 rpm, SuperDrive 6x
    ^ have the same problem, but holding the alt button worked for me.
    Thanks

  10. #10

    kgeier82's Avatar
    Member Since
    Dec 01, 2006
    Posts
    1,495
    Specs:
    MBP 2.4/2GB/200HD/256 8600gt
    after you boot it up, just go into the pref pane, and startup disk.

    click on what you want it to be, and youll never/shouldnt have to hit alt again.

    youll have to click the restart button
    2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt

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