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  1. #1


    Member Since
    Sep 12, 2006
    Posts
    31
    Unhappy MacBook won't boot up at all
    The Mac was running fine until I tried to open an email with photos and everything locked. I could not get to the dock at all. So I decided to shut it down completely and reboot. When I did that, I got the chime, but nothing else. I tried to reset using the command-option-P-R keys but that didn't work. Called apple and discovered that my complimentary phone service had expired but the techie gave me a tip which was to load disk 1 and try to do something from disk utilities. Quite frankly, I'm lost. I'm new to Mac's and you folks are my only hope for tonight. Any suggestions? By the way, I can't figure out how to get the startup disk to eject.......

  2. #2
    MacHeadCase
    Guest
    Hi wavewuver!

    Insert the DVD install disk (is it a CD?) and startup by holding down the C key. Run Disk Utility to repair your volume. See where that takes you and let us know what happens next.

  3. #3


    Member Since
    Sep 12, 2006
    Posts
    31
    Ok.....I went to disk utilities and the only thing that showed up was the disk I have inserted. The only button that wasn't greyed out was "verify disk permissions". I pressed that but I got an error message that said "no valid packages". Now that tells me nothing.

    At least I can get to disk utilities, does that help?

  4. #4
    MacHeadCase
    Guest
    Can you restart holding down the Shift key and let us know if this takes you anywhere? This is known as Safe Boot.

    I googled and so far haven't come across anything worth posting.

    Right now I'm thinking it's either a really really messed up system or the hard drive is dying... Have you heard any strange noises coming from the hard drive?

  5. #5


    Member Since
    Sep 12, 2006
    Posts
    31
    Thanx for your help so far.........

    Well, I held down the shift key, powered up, the chime went off and then it came to a screen I've never seen before. The last message on the screen said I should restart. So I did. The apple came up, the gear turned many times and it brought me to the Mas OS 10 installer screen screen that I've seen many times today, but I've not been able to do much with.

    What do you think?

  6. #6
    MacHeadCase
    Guest
    Darn! Should have given you the steps: Mac OS X: Starting up in Safe Mode. Try it again but follow the timing that is described in this Apple article.

    If that doesn't work, maybe you can read this: Isolating issues in Mac OS X.

    And if that doesn't help either, I'm outta ideas and someone else should jump in here. Too bad you don't have DiskWarrior: I think it might help a whole lot in this situation but it is pricey though.

  7. #7


    Member Since
    Sep 12, 2006
    Posts
    31
    Thanx MacHead.....I'm beat from shoveling snow and will deal with the Mac tomorrow. At least I have my old windows machine to communicate with. How ironic!!!!!!!!

    Thanx.....

  8. #8
    MacHeadCase
    Guest
    Sorry for not finding a solution for you, wavewuver. :blind:

  9. #9

    Jeff's Avatar
    Member Since
    Sep 30, 2006
    Location
    Kansas
    Posts
    805
    Specs:
    Black MacBook Black 2GB iPod Nano & Black 80GB iPod Classic B&W G3 G4's - PowerMac & Cube
    I had a similar experience, and it turned out that my hard drive was dead. It was still under warranty, and was a quick fix, but still a huge pain. I lost all of my datas.

    What I did to find the problem:

    Let your MacBook boot to the installer. Don't run it yet though.
    I just went into disk utility, and my hard drive was no longer on the list.
    That let me know that my hard drive wasn't being recognized, and was dead.

    Hopefully that's not your problem, so good luck.
    Black MacBook
    Black 2GB iPod Nano & Black 80GB iPod Classic
    B&W G3
    G4's - PowerMac & Cube

  10. #10
    MacHeadCase
    Guest
    Yeah he doesn't see his hard drive in Disk Utility's window either... :blind:

  11. #11

    Jeff's Avatar
    Member Since
    Sep 30, 2006
    Location
    Kansas
    Posts
    805
    Specs:
    Black MacBook Black 2GB iPod Nano & Black 80GB iPod Classic B&W G3 G4's - PowerMac & Cube
    Not good. Believe me, I know.
    Black MacBook
    Black 2GB iPod Nano & Black 80GB iPod Classic
    B&W G3
    G4's - PowerMac & Cube

  12. #12


    Member Since
    Sep 12, 2006
    Posts
    31
    Not working. My hard drive is not being recognized and so I can't even try to use the "first aid".

    Just a thought.....quite some time ago I upgraded the RAM. Do you think it's worth the effort of taking out the new RAM and putting in the original?

  13. #13
    MacHeadCase
    Guest
    IMO, if it was bad RAM, you would go from kernel panic to the next. Maybe it is your hard drive dying on you like Jeff says.

    It wouldn't hurt of you did pull the new RAM stick out and putting the old back in though. Try it and see if it runs ok after that.

    Let us know how this goes.

  14. #14

    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo

  15. #15


    Member Since
    Sep 12, 2006
    Posts
    31
    Swapped out the memory, but it didn't help. It was worth a try though.

    Tried all of the suggestions everyone made but nothing worked. Thanx for your help.

    It's going to the shop and I'll post what they find. I suspect a bad hard drive. Did I have my data backed up..........NOPE!!! Stupid me!!!neye:

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