01-14-2007, 02:18 PM

(I don't know if this is posted in the right forum since I don't know if the issue is hardware or software related. If not, can moderator please move it the appropriate forum?)

First of all I am quite new to MACs. I received my first Macbook just before Christmas and have spend my time getting to know the Mac. I know my way around a PC quite well. Until now the MAcbook has behaved flawlessly except to some minor problems. I have reinstalled the OSX once since my purchase due to a boot camp install.

However, the problem started today when my Macbook froze while working on some Flash programming in OSX. I had parallels open. I had to perform a "push off button" reset since the MAC didn't respond to anything else.

Since then I haven't managed to boot OSX. I can, however, boot windows, but I have to be quick to change the options when windows asks me to open either "Parallels" or "WinXP" as if I have two WINXP. When I boot the former, It can not find a spesific hal.dll file and therefore not boot. I have never seen the "Parallels" option either when booting into XP before now.

When I try to to boot OSX I get a kernel panic window



I have tried the following.

- Deep hardware scan which resulted in no problems
- fsck scan and resulted in healthy disk (single user mode). When I type "exit" afterwards it froze after showing the Kernel version. I don¨t know if this is correct.


What really bothers me is that it won't even load the install disk, but it does with a hardware scan. Can anybody help me with this? I have read several threads out there on the issue, but failed to find a solution.

01-14-2007, 11:29 PM

i got this when i first installed windows.
it happened twice on startup, but then stopped.
i cant remember what i did (if anything) to solve it, but if you havent already try resetting PRAM. cmd opt p r. (simultaneously)

Your mac may be holding some windows memory that is causing a conflict...idk

try it though

01-14-2007, 11:33 PM

and if this doesnt work, then pop in your tiger install disk and use disk utility to find out if something has happened to your partitions.

do a disk repair if it allows.

sorry if you have already tried this. good luck

01-14-2007, 11:43 PM

Take a look at these Apple Support Articles:

What's a "kernel panic"?

Isolating issues in Mac OS X

Mac OS X: "Broken folder" icon, prohibitory sign, or kernel panic when computer starts

01-15-2007, 04:58 AM

I just phoned Apple and it seems to be a quite peculiar problem since it won't boot from install disc and hardware tests shows that it is OK. The guy at the store had never heard of it when I handed it in a few minutes ago.

I am eager to see what the problem is and I will post the result in this thread when I receive more information.

Thanks for all advice.

01-15-2007, 09:23 AM

I had this problem last week, my macbook was less than a week old and they did a straight swap for a new one. It did it to me when i had an ethernet cable plugged in while it was starting up. Not sure if that was the actual reason or just a coincidence. It's done it once with my new macbook but i find as long as there is no cable in while it is starting up it is fine, when everything is loaded i can plug in my internet and everything is fine.

01-25-2007, 03:29 AM

I received my MAC from service on Monday. They ran DiskWArrior and repaired the harddisk. Now it runs quite smoothly.

Thank you for your advice.

02-21-2010, 10:43 AM

I am new at this, but need help. I was trying to help my husband with his phone. I followed the phone's manufacturer's suggestions and it told me load software for managing it. When I went to install it the computer told me it had 59 things to install. It was late, I was tired and shouldn't have been doing this at this time. I did, when it was done installing we had a kernel panic. I am in a different country, in a village. No MacStore! I am frightened and worried. I am computer literate for a woman my age, but still. If it is to be resolved I will have to do it and I wish the kids were here with their friends.
I am hoping someone will be able to talk me out of this predicament.