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  1. #1
    Rescue/Repair Software

    Member Since
    Dec 31, 2005
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    Rescue/Repair Software
    When all the basic OSX troubleshooting 'fixes' posted on here don't work, is there some 'advanced' software one can get to try to revive a HD which is reporting "Keys out of order" please?

  2. #2
    Rescue/Repair Software
    MacsWork's Avatar
    Member Since
    May 22, 2005
    Location
    Closer than you think.
    Posts
    2,159
    Specs:
    Performa 6116 2GBSCSI 8MB OS 7.5.3
    Alsoft's Disk Warrior does one thing,...but does it well.

  3. #3
    Rescue/Repair Software

    Member Since
    Dec 31, 2005
    Posts
    107
    Macswork
    Many thanks for the reply. I've read some of the details of this program and admit it sounds very good indeed. One thing I'm not sure of though, is it the imac's directory that has been corrupted?

    When using 'Verify' on the resident HD (having booted from a firewire HD), it reports 'Keys out of order'. Does that mean a corrupted directory?

  4. #4
    Rescue/Repair Software
    baggss's Avatar
    Member Since
    Oct 10, 2004
    Location
    Margaritaville
    Posts
    10,310
    Specs:
    27" 3.4 Ghz i7 iMac-13" C2D Macbook-OSX 10.10.2 -64Gb iPad 2-64 Gb iPhone 6+-ATV 2-14Tb of Storage
    If all else fails, you can use something like ProSofts Data Rescue II. It's worked for me several times when everything else failed. You can recover your data, then just reformat or replace the drive.


  5. #5
    Rescue/Repair Software

    Member Since
    Dec 31, 2005
    Posts
    107
    baggss
    That also looks very good, many thanks.

  6. #6
    Rescue/Repair Software

    Member Since
    Oct 27, 2005
    Posts
    4,702
    Quote Originally Posted by Griffo
    Many thanks for the reply. I've read some of the details of this program and admit it sounds very good indeed. One thing I'm not sure of though, is it the imac's directory that has been corrupted?

    When using 'Verify' on the resident HD (having booted from a firewire HD), it reports 'Keys out of order'. Does that mean a corrupted directory?
    Keys out of order relates to the catalog and if damaged the Mac has trouble finding files/data.

    As mentioned ^^Disc Warrior or Data Rescue II will get your mac back on it's feet.

  7. #7
    Rescue/Repair Software

    Member Since
    Dec 31, 2005
    Posts
    107
    Good news, thanks, i'll get one/both.

  8. #8
    Rescue/Repair Software

    Member Since
    Dec 31, 2005
    Posts
    107
    Update
    I downloaded Disk Warrior and transferred it to the external HD, then tried the repair, having booted the G4 from the firewire external drive.

    It seemed to go fine until step 5, Locating Directory Data, when a message said 'speed inhibited due to disc malfunction'. Disk Warrior Techies very kindly advised me by email, to leave it running, maybe for hours/days!

    I'm delighted to say that, after about 10 hours it worked! The G4 will now boot from the resident drive. So now I just need to get the important files/folders etc. off it onto our new G5, then I can install a new HD and get the G4 back to health again.

    Many thanks for the kind help folks, much appreciated.

  9. #9
    Rescue/Repair Software

    Member Since
    Dec 31, 2005
    Posts
    107
    Just one remaining problem (I hope!), a couple of files that were created in OpenOffice (1) won't now open or transfer to the new mac (has OO 2) either, plus a couple of OO files seem to have disappeared. Is it likely that, if I run DW again it will fix this or is there something else I can try?

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