New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

OS 10.2 - Help with mail program


Post Reply New Thread Subscribe

 
Thread Tools
Cauliflower
Guest
 
Posts: n/a

Suddenly my email account in the mail program that comes with OSX 10.2
says "working offline" and I can't get my mail. I searched mail HELP, which says to go to the mailbox menu and select "Go Online." The only choice under the mailbox menu is "Go Offline" and nothing happens when I click on it. My mail account remains grayed out, and I remian "offline."

Any suggestions? Thank you.
QUOTE Thanks
D3v1L80Y

 
D3v1L80Y's Avatar
 
Member Since: Feb 02, 2004
Location: PA
Posts: 12,459
D3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond reputeD3v1L80Y has a reputation beyond repute
Mac Specs: MacBook

D3v1L80Y is offline
Have you quit and restarted Mail yet?
The problem could also lie with your ISP or email provider. If they are having troubles, then you are not going to be able to go online with your email account no matter what you do.

__________________________________________________
Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

mac: a waterproof raincoat made of rubberized fabric
MAC: a data communication protocol sub-layer, also known as the Media Access Control
Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.

QUOTE Thanks
TMelcher
Guest
 
Posts: n/a

To expand upon D3v1L80Y's suggestion, does your email provider have an webmail (online email reading) system? If so, boot up Safari and see if you can login there to make sure that their email servers are online. Even then, their POP3 (or whatever protocol they use for programs like Mail.app/Outlook) servers might be down, and you might have to send their tech support service an email to see about that if they don't have a "Network Status" page (which few do, but most don't).
QUOTE Thanks
Cauliflower
Guest
 
Posts: n/a

I've quit and restarted, to no avail. I've also checked with my email server people, and the servers are not down, although they did just switch me over to new servers. Somehwere in that process is where the problem lies, I think. Wgen I restart my computer, my program seems to be online, but when I check mail I get a message which says the servers will not accept my password. Then my account goes "offline." I've double and triple checked with tech support, and in my account seetings, and my password and user names are correct. At a loss . . .
QUOTE Thanks

Post Reply New Thread Subscribe


« Browser window too big for screen | Two Pesky Mail Hangups »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Mail mycough OS X - Apps and Games 4 09-20-2009 07:24 PM
Mail Folder "exclusively locked" by user klippe OS X - Apps and Games 3 09-06-2005 07:20 PM
Mac Mail Program ? on Tiger blacklx OS X - Apps and Games 1 06-15-2005 10:05 AM
Change Selected Mail Program jerrysturman OS X - Operating System 1 10-27-2004 06:13 PM
Mac's Mail Program won't send a webpage dmeier80 Switcher Hangout 1 09-14-2004 09:11 AM

All times are GMT -4. The time now is 11:30 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?