Results 1 to 2 of 2
  1. #1
    Trouble connecting to internet.
    Got my new macbook yesterday and have been experiencing troubles with connecting to the internet. My macbook says that he can't connect to the internet and needs the PPPoe password and username. I called my connection provider, but they said they don't use PPPoe. In the System Preferences it says that the macbook is connected to the internet by the ethernet cable and the lights on my dsl-modem are green as they should be. But when I open Safari and try to open a page it just says that 'the computer is not connected to the internet'. Any clue what I should try next?

  2. #2

    PunkRockTuba's Avatar
    Member Since
    May 27, 2005
    Oklahoma City, OK
    17" MacBook Pro, 8GB iPhone
    Go to System Prefs > Network, then at the top under Show, go to Built in Ethernet. Click the TCP/IP tab and under Configure IPv4 choose Using DHCP. Then look at the PPPoE tab, if "Connect using PPPoE" is checked, uncheck it. Try that, if that doesnt work then you will need to use PPPoE because you have dsl. The PPPoE username/password would probably be the account name or master email address and password you used when you signed up with dsl.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Trouble connecting to internet through Airport, even with password
    By MPSolomon in forum Internet, Networking, and Wireless
    Replies: 1
    Last Post: 12-12-2010, 08:28 PM
  2. Having trouble connecting internet to Imac, any ideas?
    By boxcar1979 in forum Apple Desktops
    Replies: 1
    Last Post: 12-26-2008, 02:45 PM
  3. Having trouble connecting to the internet!
    By filipinodawg in forum Internet, Networking, and Wireless
    Replies: 1
    Last Post: 11-18-2007, 10:46 PM
  4. Trouble connecting Imac to Internet
    By Chicoman in forum Internet, Networking, and Wireless
    Replies: 0
    Last Post: 11-03-2007, 09:01 PM
  5. Trouble connecting to the internet via cable modem...
    By MarTistix in forum Apple Notebooks
    Replies: 6
    Last Post: 02-05-2005, 04:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts